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Stride, Inc.SI

School Operations Support Specialist

Stride's mission is to help learners of all ages reach their full potential through inspired teaching and personalized learning.

Stride, Inc.

Employee count: 5000+

Salary: 42k-46k USD

United States only

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Job Description

Residency Requirements: Florida

This position will pay between $20.00 and $22.00 per hour.

The School Operations Support Specialist, performs and/or supports various aspects of school operations with an emphasis on compliance activities at all levels, internal and external to the K12 organization.

K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.

Passionate Educators are needed at the Stride K12 partner school, Florida Cyber Charter Academy (FLCCA). We want you to be a part of our talented team!

The mission of Florida Cyber Charter Academy (FLCCA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

This is a full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school.

ESSENTIAL FUNCATIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • Works closely with School Operations Manager to manage projects and perform systems tasks for major school events, such as weekly enrollment, Re-Registration, Semester End Transition, and Year End Transition;

  • Works with School Operations Manager and administrative staff to ensure the school is in compliance with and meets all audit requirements;

  • Maintain and ensure student academic records and processes (including but not limited to Square9 database, PowerSchool, graduation plans, report cards, transcripts, records distribution) are in accordance with school operations and accreditation policies

  • Assists School Operations Manager with the development and drafting of school policies and procedures, e.g. assists with the Company’s efforts nationally to develop policies and procedures, training standards and curriculum enhancements;

  • Fosters strong working relationships with Academics, Operations, Enrollment, Sales and Account Management as well as vendors, districts, state and other education stakeholders;

  • Provide troubleshooting and solutions in a timely manner to more intricate customer issues, requests, and problems utilizing critical thinking, knowledge of alternative academic paths and advanced knowledge of systems, products, and processes

  • Identify and work with management and cross-functional teams to implement changes to existing procedures to support department goals and requirements

  • Contribute to the integrity, confidentiality, and security of all student records per policy

  • Adheres to organization’s best practices and solutions to ensure operational efficiency and optimal customer experience

  • Responsible for MCIR (immunization) reporting

  • Responsible for student computer replacement orders

  • Lead pupil accounting audit

  • Generates and maintains electronic data records for child accounting, special education child accounting, and residency requirements

  • Assists with state reporting

  • Assists with a wide variety of teacher and staff support issues, including but not limited to, solving or escalating basic systems and technology problems, ordering and reclaiming equipment and materials, and responding to inquiries and teaching staff and teachers about K12 systems;

SUPERVISORY RESPONSIBILITIES: This position has no formal supervisory responsibilities.

MINIMUM REQUIRED QUALIFICATIONS:

  • High School diploma or GED, at least 2 years of related experience

  • Ability to clear required background check

OTHER REQUIRED QUALIFICATIONS:

  • Great organizational and time management skills

  • Proficient MS365; web proficient

  • Strong technology skills

  • Experience using search engines (internet) for research projects

  • Experience using a student information system and/or other type of database

  • Strong written and verbal communication skills

  • Ability to travel 20% of the time

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· This position is virtual

Job Type

Regular

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

About the job

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Job type

Full Time

Experience level

Entry-level

Salary

Salary: 42k-46k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Stride, Inc.

Learn more about Stride, Inc. and their company culture.

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Stride's mission is to help learners of all ages reach their full potential through inspired teaching and personalized learning. We do this by providing clear pathways for learners to expand their skills, explore their options, and change their lives.

With insight and input from learners, parents, school districts, boards of education, and policymakers, Stride continues to provide more effective ways to learn—focusing on building the skills and confidence learners need to make their way forward—at every step in life.

Employee benefits

Learn about the employee benefits and perks provided at Stride, Inc..

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Pet insurance

To take care of your best friend.

Disability insurance

Short- and long-term disability insurance.

Volunteer opportunities

Annual “Stride Serves” paid volunteer days per year.

Mobile and equipment

Mobile plan and equipment discounts for eligible employees

View Stride, Inc.'s employee benefits
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Stride, Inc.

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