United Kingdom onlyStarling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.
We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!
The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.
About the role
To support our growth, we are looking for Cyber Event Response and Triage (CERT) Analysts to join our growing cyber security function. This role will be supporting our 24/7 operational capabilities, providing shift coverage to support our growing out of hours capability. This is a remote-based role and the hours of work will be 10pm-6.30am, Monday to Friday.
As a member of the Starling CERT team, you will be working with a team of collaborative SecOps professionals to protect Starling customers, assets, and systems using the latest technologies.
- Incident Triage, Response, and Investigations based on alerts received from multiple sources which include:
- Cloud Infrastructure/Security.
- Endpoint Detection and Response.
- Perimeter detection tooling.
- Mobile application logs
- Investigating and responding to security alerts raised by Users.
- Documentation of incidents and investigations.
- Conducting phishing and impersonation analysis.
- Supporting improvements to triage processes and security analytics
Requirements
About your skills
We’re open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. Below is an overview of the skills that will be used:
- Practical experience of Cloud Platforms and associated Security Solutions.
- Experience working with SIEM platforms.
- Experience working in SOC functions.
- Experience in endpoint based investigations.
- Investigations of suspect files
- Analysis of endpoints through EDR solutions
- Interest in Automation.
- Any experience of programming such as Python, Go and/or Java.
- Cyber/Information Security related degree and/or relevant cyber security qualification(s) would be great, but are not essential.
Interview Process
Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below video interviews, following a chat with one of our Talent Team:
- First Interview: 30 minutes
- Technical Interview: 90 minutes
- Final Interview: 45 minutes
Benefits
Starling technology works in a hybrid pattern both from home and one of our three offices. We’re open to applications from across the UK including fully remote, if you’re hybrid our preference is that you’re located within a commutable distance to either our London, Southampton or Cardiff office, so that we’re able to see each other and collaborate in person too.
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
AU and GB only
