B2B Sales Support Coordinator

Some of what you will do:

The B2B Sales Coordinator is responsible for providing support services to Business Development Mangers and Account Managers for accounts deemed strategic in scope on a regional or national level requiring coordination. Working in partnership with the sales team, the SSC will assist with ordering process and verify shipping and on time delivery where required, and work with vendor partners to coordinate for production. There may be times the B2B sales coordinator will help with estimates for digital and specialty print products & services by assessing the characteristics of the project. Also, may be involved with saleforce.com to ensure that quotations, proofs, uploads to box, .com etc. are entered into Sales force. The SSC will support sales teams with communication to the sales team, store teams, and customers on projects, and to help ensure that customer service is a priority.

Specifically, You Will:

• Collaborates with others and administers project requests from multiple contacts for digital and specialty print requirements.
• Will be responsible to assist the Business Development Managers and Account Managers with accounts that are at a regional or national level requiring help on ordering process, and shipping to multiple locations.
• Work with vendor partners and coordinate multiple projects.
• Partner with Territory Sales Managers to determine accounts that require administrative support from the B2B sales Coordinator.
• Ensure quotations match original order specifications and manage change requests.
• Ensure appropriate level of communication with all internal business partners.
• Responds to internal client needs in a thorough and timely manner.
• Ensure customer orders stay on track and arrive to customer’s destination when promised.
• Directly supports strategic accounts (administration, logistics).
• Works closely with the sales reps & having consistent communication.

Some of what you need:

• College or technical school diploma in graphic arts or related discipline
• 1-2 Years experience in the graphic arts & printing industry with specific background in print
• Understands steps involved in the printing process.
• Writing-technical and tailored texts.
• Mathematical Skills-completes basic and complex mathematical calculations.
• Communication-Listens and understands information, presents information in a clear manner.
• Planning & Organizing-plans and organizes own activities.
• Decision Making-makes decisions using explicit guidelines and procedures.
• Problem Solving-identifies and solves basic problems using readily available information.
• Computer literacy-uses limited number of software programs routines.
• Knowledge of computer programs such as Microsoft office.
• Has strong communication and relationship building skills.

Some of what you will get:

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs
• And more...

#Bringyourpassion