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STAFFVIRTUALST

Ecommerce Coordinator

STAFFVIRTUAL is an American business process outsourcing (BPO) company with offices in the Philippines specializing in customer support, back office, and IT outsourcing.

STAFFVIRTUAL

Employee count: 501-1000

Philippines only

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Job Title: Ecommerce Coordinator

Overview: Working within Ecommerce & Marketing team, role supports the ongoing development, enhancement and maintenance of range of ecommerce sites in the Body Art Alliance portfolio. Responsible for daily maintenance and upkeep of specific areas of the site including building web pages, posting images and other site content, adding and editing links, building, organizing and maintaining product categories, auditing search terms and implementing rule changes that drive relevancy and sales, streamlining and improving site navigation and other daily tasks as required. This person will also be responsible for learning and documenting business systems that integrate with the website and become a resource on managing and trouble-shooting issues with feeds and other integrations. Will also be responsible for assisting with setup and maintenance of new websites and assisting with a wide range of tasks to support the re-platforming of existing sites.

Responsibilities:

  • Responsible for managing internal site search, including daily review of top and trending search terms, boosting products, brands and categories, regular reporting of whats being searched and overall enhancement of the tool to increase conversion and revenue
  • Set up new products and editing existing products across multiple websites
  • Partner with Marketing team to create and edit new pages and categories based on priorities or initiatives
  • Assist with finding and implementing new tools or site enhancements that increase efficiency and drive higher conversion rate
  • Troubleshoot & fix issues that relate to websites, including learning custom-built tools and processes to effectively manage feeds and other site integrations
  • Report bugs and site issues -- logging tickets, following-up with developers, testing bug fixes
  • Performs other duties as assigned.

Qualifications:

  • 2-5 years in Ecommerce, Web Content, Search, Site Development or other Web or Ecommerce fields
  • Knowledge & understanding of Ecommerce Sites & Web Businesses, Shopify & Magento 2 experience is highly desirable
  • Understanding of ecommerce and basic website tools (site search, product taxonomy, metadata and product management, page building)
  • Not required but helpful skills include knowledge of SEO, HTML and CSS, feed management or other site integration experience also a plus
  • Helpful to have analytical skills and ability to identify solutions to business problems, especially for future growth opportunities –
  • Google Analytics knowledge highly desirable
  • Knowledge of Tattoo and/or Piercing industries helpful, but not required

Skills:

  • Experience with working on front-end facing content on websites and requisite knowledge of building, testing and launching website content
  • Google Analytics or other measurement tools, ability to understand reporting and use to help determine
  • KPIs for success in relevant areas
  • Strong attention to detail, an open mind and a bias towards action – a get it done attitude without fear of failure
  • Desire to learn new tools and processes with ability to work within loosely defined guard rails
  • Ability to work in fast-paced, high-growth environment – can work with ambiguity while helping to define ways to improve tools and processes

Schedule: TBA (Graveyard)

Setup: Remote

Why Join STAFFVIRTUAL?

  • Competitive compensation and benefits package
    • HMO Day 1 + FREE dependent coverage
    • De minimis and allowances
    • Attendance bonus
    • Paid time offs
  • Company-provided work setup (laptop, monitor, accessories)
  • Training, career growth, and global exposure
  • A collaborative and supportive team culture

If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, wed love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!

About the job

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Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About STAFFVIRTUAL

Learn more about STAFFVIRTUAL and their company culture.

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Our customers face the constant challenge of scaling their operations efficiently while maintaining high quality and controlling costs. That is why we at STAFFVIRTUAL have dedicated ourselves to being more than just an outsourcing provider; we are a strategic partner committed to your long-term growth. Since 2009, we have helped businesses across the globe—from agile startups to established enterprises—build high-performing, dedicated teams in the Philippines. We understand that finding the right talent is critical, which is why we handle the entire process, from rigorous recruitment and vetting to seamless onboarding and ongoing management.

We solve the operational bottlenecks that hold companies back by providing specialized support in areas such as Customer Support, Back Office Operations, IT, Creative Services, and Professional Employer Organization (PEO) solutions. Our 'human-first' approach ensures that while we leverage technology for efficiency, we never lose sight of the people who drive your success. By taking on the heavy lifting of HR, compliance, and payroll, we empower your leadership team to focus on core business strategies and innovation. With STAFFVIRTUAL, you gain a transparent, reliable, and scalable extension of your team that is fully aligned with your goals and culture.

Employee benefits

Learn about the employee benefits and perks provided at STAFFVIRTUAL.

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Paid Vacation Leave

12 days of paid vacation leave per year.

Remote Work Options

Flexible remote and hybrid work arrangements for eligible roles.

Company Events

Regular team-building activities, happy hours, and company galas.

Professional Development

Continuous training programs to support employee professional growth.

View STAFFVIRTUAL's employee benefits
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