Home Based Webstore Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Are you highly organized, tech-savvy, and adaptable with a passion for detail-driven work? We are looking for a Home-Based Webstore Coordinator to support a growing U.S.-based business partnered with DCX. In this role, you will manage and support client webstores, coordinate order and inventory activities, and collaborate with internal and external stakeholders to ensure seamless execution. This position offers the opportunity to learn new skills, apply your existing expertise, and thrive in a dynamic, deadline-driven environment.

REQUIRED CORE COMPETENCIES

• Clear & Effective Communicator: Highly proficient in written and spoken English with strong follow-up skills.

• Detail-Oriented & Accurate: Exceptional attention to detail when managing data, inventory, and webstore content.

• Organized & Deadline-Driven: Strong multitasking and prioritization skills in a fast-paced, deadline-centric role.

• Adaptable & Proactive: Flexible mindset with the ability to adjust quickly when priorities change or unexpected issues arise.

• Tech-Savvy Learner: Highly intuitive with computers and comfortable learning new software and systems.

WHAT YOU WILL DO

• Develop and launch new client webstore websites

• Manage and track in-progress webstore and inventory orders

• Proactively communicate with internal teams and external stakeholders to ensure timelines and budgets are met

• Coordinate fulfillment timelines and shipping details with the Warehouse Team

• Assist in the setup, maintenance, and optimization of client webstores

• Analyze webstore KPIs, inventory levels, and sales trends using analytical tools

• Prepare inventory, performance, and sales reports for internal and client review

• Establish, update, and maintain product profiles and pricing

• Monitor and manage client inventory programs and transactions

• Enter invoicing details for completed webstore orders

• Manage inbound and outbound inventory movements

• Assist with customer service inquiries and issue resolution

• Log supplier and item quality non-conformances in tracking systems

• Identify and communicate opportunities to improve user experience, efficiency, and cost savings

WHAT WE LOOK FOR

• Education: Bachelor’s degree in Business, Marketing, IT, or any related field (preferred but not required)

• Experience: 1-3 years of experience in webstores, retail merchandising, inventory management, or e-commerce is preferred

• Language Proficiency: Strong verbal, written, and English communication skills.

• Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.

• Technical Skills:

  • Proficient with the various promotional industry-specific software (I.e., Sage, ESP, CommonSku, Syncore)

  • Proficient with the Microsoft suite (Word, PowerPoint, Excel, Outlook)

  • Proficient with Google suite (Google sheets, Gmail, etc.)

  • Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal

WHAT WE OFFER

• Salary Range: PHP 30,000 - 35,000

• Industry: Promotional

• Job Type: Full-time

• Work Shift: 8:00 AM – 5:00 PM CST (USA)

• Workdays: Monday through Friday (USA)

BENEFITS OF WORKING WITH US

• ​Industry-leading salary packages

• Permanent work-from-home setup

• Company equipment provided

• Internet stipends upon regularization

• HMO Coverage

• PTO credits and service incentive leaves

• Major spring and winter company live events

• Monthly employee appreciation virtual events

• Company-provided career skills training courses

• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!