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Stack OverflowSO

Enterprise Customer Success Manager, Teams

Stack Overflow is a leading Q&A platform for programmers, providing a collaborative space to share knowledge and improve coding skills.

Stack Overflow

Employee count: 501-1000

CA, DE + 2 more

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Stack Overflow is seeking an Enterprise Customer Success Manager to join their Teams, focused on building relationships with existing clients and driving adoption of Stack Overflow's products. The role involves strategic guidance, account management, and championing customer value. This is a highly collaborative environment where individual contributions matter. They are looking for someone passionate about their product and deeply invested in their customers.

Requirements

  • 4+ years of experience in a customer-facing customer success, account management, or strategic consulting role (SaaS experience is preferred)
  • College degree (BA/BS)
  • Strong interpersonal skills and communication
  • Proactive, curious-minded, organized, and innovative

Benefits

  • Competitive Base Salary
  • Generous paid vacation
  • Generous parental leave
  • Equity
  • Industry-leading health benefits
  • Company-paid Life Insurance
  • Home Internet stipend
  • Professional development allowance
  • Office setup assistance
  • Access to learning platforms

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level
Manager

Location requirements

Hiring timezones

United States +/- 0 hours, and 3 other timezones

About Stack Overflow

Learn more about Stack Overflow and their company culture.

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Stack Overflow is renowned for its public Q&A platform that millions of professionals visit every month, allowing them to ask questions, learn, and share technical knowledge. It serves as a collaborative space where developers and technologists can share private knowledge with their coworkers.

Included with Stack Overflow for Teams, a suite of GenAI tools is offered to help connect employees to information and knowledge faster. The platform provides a subscription-based API service that guarantees continuous access to Stack Overflow’s public dataset of human-verified knowledge, essential for building and improving AI tools and models. Empowering teams, Stack Overflow is committed to enhancing technology development through collective knowledge, and has been a vital resource since its founding in 2008. This public platform is widely utilized by coders for learning, sharing insights, and fostering collaboration in their careers.

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Stack Overflow

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Stack Overflow hiring Enterprise Customer Success Manager, Teams • Remote (Work from Home) | Himalayas