Customer and Sales Specialist 2 - 18706530177

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: CUSTOMER AND SALES SPECIALIST 2

Work Hours: Sun, Mon, Weds, Thurs, Friday 9am - 5pm

Timezone: EST

Holidays: to be determined

Pay Range: USD 900 per month

Company/Industry: Storage company

Duties and Responsibilities:

• Deliver exceptional customer service and support to our tenants via phone and email.
• Address and resolve tenant inquiries and issues promptly and effectively.
• Convert leads into sales opportunities through engaging and persuasive communication.
• Conduct outbound calls to collect rent from delinquent accounts.
• Maintain accurate and detailed records of tenant interactions and transactions in our system.
• Collaborate with team members to improve processes and tenant satisfaction.

Requirements

• Excellent English communication skills with minimal accent.
• 3+ years of experience in a customer service role, preferably over the phone.
• Strong computer proficiency, with the ability to quickly learn and navigate new software.
• Reliable access to a high-quality computer and a stable high-speed internet connection.
• Exceptional problem-solving skills and ability to handle challenging situations with professionalism.
• Strong organizational skills and attention to detail.