SnykSN

Senior Manager, Solutions Engineering

Find and automatically fix vulnerabilities in your code, open source dependencies, containers, and infrastructure as code — all powered by Snyk’s industry-leading security intelligence.

Snyk

Employee count: 1001-5000

United States only
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Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.

Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you’ll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.

The Opportunity

Our Solutions Engineering organization is seeking a Senior Manager of Solutions Engineering to lead a highly skilled solutions team in America. The Solutions Engineering team partners with our customers to realize their full potential by adopting prescriptive solutions that drive their growth and success. We work with product engineering teams, CISOs and C-level executives at large global brands who are building secure solutions with Snyk. This role will support a regional sales leader focused on net new business, a sales leader focused on an existing customer base of Snyk’s largest customers in AMER, and lead the solutions engineering team members supporting partners and channels.

Our SE team works closely with Account Executives, Professional Services, Technical Success Managers, Partners, and the Product Team to develop and execute the account strategy for Snyk’s enterprise customers. As a leader of Solutions Engineering, you will lead, build, and mentor a world-class Solutions team at scale. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes. Reporting to the Senior Director of Solutions Engineering, you will play a hands-on role in building a team of solutions engineers and owning the revenue and consumption responsibilities for the group.

You’ll Spend Your Time:

  • Acting as a business and technical thought leader able to partner and drive GEO, Regional, Account strategy, and execution plan working with cross-functional partners
  • Serving as a business leader to Executive Champion or Executive Sponsor on all aspects of strategic business in AMER.
  • This will be a customer-facing role, meeting technical executive champions regularly and leading EBCs with important customers.
  • Being a key business leader in complete execution from marketing, product, pricing, packaging, competitive, MAs, etc
  • Recruiting, hiring, leading, retaining, and coaching a world-class Solutions team and leaders. Be an advocate for presales within the organization
  • Nurturing and being the role model of a positive outlook, can-do attitude, and growth mindset, while leading and keeping the SEs motivated in a fast-paced and ever-changing environment
  • Partnering closely with Sales, Marketing, and Technical Teams (Professional Services, Product, Development, etc) to develop joint go-to-market initiatives that drive positive developer experience and outcomes while driving revenue growth
  • Using executive engagement skills and presence, with an ability to establish strong relationships with key decision-makers and build credibility at all levels.
  • Leveraging AI to transform customer services, knowledge sharing, product interlock and evolve the SE function
  • Providing guidance to revenue leaders on sales strategy, product obstacles/gaps, and representing the team’s needs to executive staff
  • Interpreting complex problems, creating simple solutions and collaborating closely with prospects, channel partners, and our sales team to deliver winning solutions
  • Collaborating and maintaining a close working relationship with product teams, engineering, services, and support
  • Building processes to measure the performance and impact of the Solution Engineering Team and ensure that the team is optimized to meet rapidly evolving business needs
  • Being a thought leader on industry trends, and competitive dynamics, and leverage this knowledge to shape strategy around user engagements
  • Representing Snyk at industry events and conferences, customer business reviews, and contributing to new ideas and industry best practices
  • Championing the voice of our customers to influence product direction and feature priorities

What you'll need:

  • 10+ years of industry experience in a pre-sales capacity with 5+ years of direct line management experience (hiring, training and retaining top talent)
  • Experience in a leadership role in leading complex sales and solution organizations at an enterprise scale, this can include leading professional services and partner organizations.
  • Experience in building and running Channels and partner solutions engineering teams.
  • A track record of building and leading solution architecture/ engineering teams ideally in a SaaS or API usage-based businesses
  • A good knowledge of the developer, DevOps, Application Security, and ASPM ecosystems and practices
  • Previous technical sales experience with API’s, distributed systems, databases, and/or developer tools preferred
  • Experience working closely with highly technical customers at the Enterprise level
  • Familiarity with a wide variety of coding languages and how they work
  • Appetite for learning about new technologies and you’re curious about how things work under the hood
  • Ability to plan and succeed, setting milestones along the way, over-communicate, create alignment, rally resources and satisfy stakeholders
  • Have leveraged AI to evolve the SE function related to customer services, knowledge sharing, product interlock, etc..
  • To care about diversity and enjoy meeting people from all walks of life
  • Strong communication (written and verbal) and presentation skills
  • Strong executive presence and ability to foster deep relationships with our customers
  • University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits Programs

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

  • Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
  • Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
  • Health benefits, employee assistance plans, and annual wellness allowance
  • Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

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About the job

Apply before

Jul 10, 2024

Posted on

May 11, 2024

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Snyk

Learn more about Snyk and their company culture.

View company profile

Our mission is to help developers use open source code and stay secure.

The use of open source software is booming: technology is integral to almost every facet of our lives, and almost all software developers rely on open source components.

We’re so used to using open source that we treat it like our own code - but it’s not. What’s more, anyone can find and exploit vulnerabilities within this code, and most open source maintainers aren’t security experts. With open source software, security is a key concern.

About us

At Snyk, we believe that the open source world and the community around it is a force for good. We’ve brought together a team of security experts and talented software developers to make it easier for everyone to use open source safely.

Over 2.2M developers already depend on our enterprise-grade solution to find and fix their vulnerable dependencies. We protect more than 100,000 open source projects, and we have many large organisations on board, including Google, New Relic and ASOS.

We receive regular contributions (and love!) from the community, we have some fantastic partners amplifying our reach, and around 1,500 badges in GitHub championing us, including top projects like FreeCodeCamp and request.

We recently raised $300M from investors such as Accel and Tiger Global, bringing our company valuation to 4.7 billion, and demonstrating that they are as excited as we are by Snyk’s progress and potential.

We care deeply about the warm, inclusive working environment we've fostered, where we can benefit from the different perspectives within our team. We are collaborative, curious, and respectful - it’s important to us that everyone feels comfortable contributing their ideas and views.

We are around 500+ people (and counting!), distributed across offices in London, Tel Aviv, Ottawa, and Boston, with several people working fully-remote. We’ve made an organisational commitment to building a strong, effective, distributed company: we form teams across multiple offices wherever possible, and we invest in communication so that we can benefit from each others’ perspectives. As well as an always-on webcam so we can see what’s happening in each office, we make heavy use of video calls, Slack, and some inter-office travel.

What’s next?

We’re making great progress, and there’s lots more to do:

  • open source is growing across every ecosystem, and each package manager works differently: we’re taking on the challenge of building a model that works for all of them and can fully cover the entire codebase

  • we’re building an industry-leading database of vulnerabilities, and we want to use machine learning models and even more targeted research to build it faster and better.

  • we need to make sure our system scales in a robust, maintainable way so that we can make security business as usual for more developers across the world.

  • we want to use our team’s expertise to continue educating and enabling developers to take responsibility for secure development, and to adopt great security practices without slowing down.

  • we need to get our product to the people who need it, and work closely with our users to learn what they need and how we can better support them.

  • we’d love to provide first class security tools across the full end-to-end software development life cycle and seamlessly fit into every developer’s workflow

  • we want to expand our vulnerability remediation and offer even better monitoring

Plus the ongoing challenge of building a cohesive distributed company across continents!

You’ll love working with us if:

  • you care about working on something that's genuinely useful

  • you have a positive mindset: you're excited by unfamiliar challenges and learning new things

  • you're collaborative, supportive, and love to help others learn

  • you believe in shared accountability, celebrating success, and learning from failures

  • you want to join a startup and accelerate your career

  • you're excited about working in a diverse, distributed team

  • you want to help more people use open source and stay secure

Employee benefits

Learn about the employee benefits and perks provided at Snyk.

View benefits

Healthcare benefits

Medical, dental, and vision benefits.

Paid parental leave

100% paid parental leave for all caregivers.

Disability insurance

Disability benefits so you don't have to worry.

Life insurance

Country-specific life insurance so you don't have to worry.

View Snyk's employee benefits
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