Subaru Customer Support Specialist

We are Shift Digital, a leader in digital marketing program optimization. For over a decade, since our founding in 2008, we've been dedicated to helping some of the world's most recognizable brands deploy and manage smarter marketing programs. Our journey began with a focus on the automotive industry, where our technology was developed to meet incredibly complex and rigorous demands. We're proud that our initial system, launched in partnership with Chrysler in October 2008, remains an industry model even a decade later.

Over the years, we've expanded our expertise and adapted our innovative solutions to serve a diverse range of industries, including powersports, home building, healthcare, and more. Our comprehensive offerings integrate technology, program management, and support services to help national brands and their local retailers measure, manage, and improve the performance of their digital marketing and sales initiatives. We're passionate about creating business-critical results for our customers and their retailers. Headquartered in Birmingham, Michigan, our team has grown significantly from our eight original members, who brought over 136 years of combined experience, to now include more than 600 dedicated employees supporting our customers from offices across North America, including locations in Southern California, Toronto, Canada, and Laguna Beach. We are constantly seeking entrepreneurial thinkers to join our team and contribute to our well-known culture, with opportunities available in Detroit, Orange County, DC, Dallas/Fort Worth, Nashville, and Toronto.

Our commitment to excellence has been recognized, and we're honored to have been named one of 'The Best and Brightest Companies to Work For Metro Detroit' multiple times. We strive to provide holistic solutions that give our clients the detailed, actionable information they need to create digital marketing programs that generate real results. Our technology facilitates an integrated marketing stack, enabling brands to gain a deep and holistic understanding of their customers and deliver exceptional experiences based on real needs and desires. We believe in working closely with our clients to develop custom solutions, both internally and through our extensive partnership network, because we understand that it's not just about building something and expecting them to come; it's about collaboration and achieving more than initially set out to do.