Horizontal Digital

At Horizontal Digital, our core ethos revolves around the belief that a company is only as good as its worst customer experience. This principle is the driving force behind our consultancy, compelling us to look beyond simple solutions and to collaboratively generate more significant and inspiring ideas. We are dedicated to elevating empathy in all our interactions, which means we prioritize listening and understanding diverse perspectives before taking any action. This commitment holds us to a superior standard of accountability in every project we undertake. Founded in 2003, we are a certified Minority Business Enterprise, and we take immense pride in fostering diversity and promoting the growth of our internal talent. Furthermore, we are deeply invested in our local communities, actively participating in charitable activities and on-site volunteer work. Our dedication to technology has been ingrained in our DNA since our inception, enabling us to be the ideal partner to help our clients achieve their most ambitious goals.

Horizontal Digital is an experience-forward consultancy focused on understanding the unique needs, desires, and ambitions of customers by leveraging the data they provide. This data is unlocked through every digital interaction and engagement, allowing us to connect with customers at the perfect moment, on the ideal channel, and at the most opportune time. We then enhance these critical moments with precise strategies, innovative technologies, and creative methodologies to maximize their impact and value. Our comprehensive suite of digital services spans from strategic planning and user experience design to creative design, technology architecture, cloud enablement, technical development, implementation, and post-launch managed services. We specialize in platforms such as Sitecore, Salesforce, and Acquia, ensuring that our in-house digital marketing and UX experts work in tandem with our technologists to deliver customized, ROI-driven solutions. These solutions are designed to truly unlock the value of our clients' technology investments, creating seamless and anticipatory connected digital experiences by blending technology, creativity, strategy, and data.