Shield

At SHIELD, we are at the forefront of revolutionizing online trust and safety through groundbreaking technology. Founded in 2008 by Justin Lie, who experienced firsthand the challenges of online fraud as a digital entrepreneur, SHIELD was born out of a determination to create a fairer and more secure digital world for both businesses and consumers. Our core mission is to eliminate unfairness by empowering digital businesses worldwide to stop fraud, build unwavering trust, and drive sustainable growth. We achieve this through our innovative device-first risk AI platform, which is engineered to identify and neutralize fraudulent activities at their very root – the devices used to perpetrate them. By focusing on device intelligence, SHIELD provides a unique and powerful approach to fraud prevention that goes beyond traditional methods, which often rely on user data that can be easily manipulated by sophisticated fraudsters.

Our cutting-edge platform leverages a sophisticated combination of AI, explainable machine-learning algorithms, high-frequency trading algorithms, real-time pattern recognition, and passive biometric analytics. This powerful technological arsenal enables us to deliver actionable risk intelligence in real-time, without the need for data scientists or fraud analysts on the client's side. SHIELD's technology persistently identifies every physical device on a platform using the unique SHIELD Device ID, effectively unmasking the tools used to create fake accounts and conduct malicious activities such as account takeovers, fake reviews, location spoofing, identity fraud, referral and promo abuse, and payment fraud. We provide businesses with the critical intelligence needed to detect risky user behavior and device anomalies, allowing them to block bad actors and keep fraudsters at bay, all while ensuring a seamless and positive user experience for legitimate customers. This focus on proactive and precise fraud detection helps our clients not only mitigate losses but also foster an environment of mutual trust, which is essential for long-term success in the digital landscape. SHIELD operates globally, with offices across major continents including North America, Europe, and Asia, serving a diverse range of industries such as ride-hailing, social media, e-commerce, digital banking, and gaming.