Senior IT Admin - M365 & Atlassian

Innovation is and will always be the core of SAP Fioneer, and it is the promise of why we were spun out of SAP: agility, innovation, and delivery.

SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is simple: We bring financial services to the next level with innovative software solutions and platforms.

We are helping companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end.

A global company, with rapid growth, innovative people, and a lean organization makes SAP Fioneer a place where you accelerate your future!

Role Overview

We are seeking a Senior IT Administrator to join our team in a permanent capacity. This role combines general IT administration with advanced responsibilities in Microsoft 365 (M365), SharePoint, and Atlassian platform management. You will manage hardware lifecycle, provide Level 3 support, and ensure our IT infrastructure and collaboration tools operate securely and efficiently.

Key Responsibilities

General IT Administration:

• Oversee hardware lifecycle management including procurement, deployment, maintenance, and decommissioning of laptops, desktops, and peripherals.

• Manage inventory and asset tracking to maintain accurate records and compliance.

• Maintain and optimise network infrastructure, printers, and other on-premises IT systems.

• Implement and monitor patch management and endpoint security measures.

Level 3 Support:

• Act as the escalation point for complex technical issues across hardware, operating systems, and enterprise applications.

• Perform advanced troubleshooting and root cause analysis for recurring incidents.

• Collaborate with vendors and internal teams to resolve critical issues promptly.

Microsoft 365 & SharePoint Administration:

• Administer M365 services including Exchange Online, Teams, OneDrive, and SharePoint Online.

• Configure and maintain security policies, compliance settings, and user access controls.

• Design and manage SharePoint sites, libraries, and workflows to support business processes.

• Automate administrative tasks using PowerShell scripting.

Atlassian Administration:

• Manage and maintain Atlassian tools (Jira, Confluence) including user provisioning, permissions, and workflows.

• Configure projects, boards, and automation rules to support agile teams.

• Ensure system performance, data integrity, and compliance with organisational standards.

• Provide guidance and best practices for Atlassian usage across teams.

Requirements

• Strong experience in IT administration, including hardware lifecycle and asset management.

• Strong troubleshooting skills for Level 3 support across hardware and software.

• Proven expertise in Microsoft 365 administration and SharePoint Online.

• Hands-on experience with Atlassian tools (Jira, Confluence) administration.

• Solid understanding of Azure Active Directory, security, and compliance features.

• Proficiency in PowerShell scripting for automation.

• Excellent communication and stakeholder management skills.

Benefits

• Be part of a well-motivated and high performance team.
• Contribute to extensive grow of the company, using state-of-art technologies and hardware. No need to spend life to keep the lights on of legacy and outdated infrastructure.
• Close collaboration with the top-management to enable rapid decision making.
• Think and work globally.
• Enjoy the freedom of acting straightforward: Implement new concepts right away and steer the endeavor from start to finish.
• Flexible career paths both in IT departments as well as customer engagements.
• Be part of from a prestigious brand and a global range of customers.
• Competitive salary based on experience, know-how and ambitions.

SAP FIONEER DIVERSITY COMMITMENT

SAP Fioneer believes in the power of innovation that each employee brings and would like to leverage the qualities and appreciate the unique competencies that each diverse person brings to the company.