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SalesforceSA

Senior Software Engineer (SMTS) — Ultra Messaging

Salesforce is the Customer Success Platform. Our social and mobile cloud technologies—including our flagship sales and CRM applications—help companies connect with customers, partners, and employees in entirely new ways.

Salesforce

Employee count: 5000+

Salary: 149k-224k USD

United States only

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Overview

The Senior Software Engineer SMTS role is part of the Ultra Messaging (UM) team, a small, specialized group of engineers building and maintaining one of the industry's most demanding real-time messaging middleware platforms. Ultra Messaging is mission-critical infrastructure for some of the world's largest financial institutions — including major global banks, trading firms, market makers, and exchanges — where microseconds matter and reliability is non-negotiable.
The team works remotely with a preference for candidates in the Chicago area, where several team members are based. You'll be working on a mature, production-grade, system-level C codebase that has been powering real-time financial data flows since 2004.
If you're a low-level systems programmer who loves performance, concurrency, and working on software that has to work right, every time — this is your role.

Responsibilities

  • Analyze requirements for new features, enhancements, and bug fixes; produce clear requirements documents.
  • Evaluate the existing codebase to determine optimal design approaches; produce design documents.
  • Implement changes primarily in the core C layer, with occasional work in Java (via JNI) and .NET (C#) API wrappers for cross-platform support.
  • Write and execute development-level tests to validate correctness and performance.
  • Collaborate with and support QA and customer support engineers throughout the development lifecycle.
  • Occasionally engage directly with customers on technically complex issues when escalation is warranted.

Required Skills

  • You have 5+ years of experience writing production-quality C or C++ code.
  • You have hands-on experience with multi-threaded programming, including concurrency patterns and thread synchronization primitives.
  • You understand performance optimization at the system level — you know how to find bottlenecks and eliminate them.
  • You have strong debugging skills and are comfortable diving deep into complex, unfamiliar codebases.
  • You have strong written communication skills — you'll be producing requirements and design documents, and occasionally working through complex technical issues directly with customers.

Even Better If…

  • You know Java — and bonus points if you've worked with JNI (Java Native Interface).
  • You have experience with networking protocols, including UDP multicast.
  • You've done socket programming at a low level.
  • You've used performance profiling tools and have a methodology for systematic performance analysis.
  • You have experience with messaging middleware — UM, Aeron, TIBCO EMS, Tibco RV, Kafka, or similar.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $148,500 - $223,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 149k-224k USD

Education

Bachelor degree

Experience

5 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About Salesforce

Learn more about Salesforce and their company culture.

View company profile
Salesforce is the Customer Success Platform. Our social and mobile cloud technologies—including our flagship sales and CRM applications—help companies connect with customers, partners, and employees in entirely new ways.

It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Employee benefits

Learn about the employee benefits and perks provided at Salesforce.

View benefits

Disability insurance

Short-term and long-term disability insurance coverage.

Learning and development budget

Learning and development budget: up to $5,250 per year stipend to grow your skills.

Unlimited time off

Take as much time off as you want as long as it doesn't interfere with your ability to do your work.

Employee Stock Purchase Program (ESPP)

Allows contributions up to 15% of base salary. 15% discount on purchase price of stock. Up to $10,625 every six months

View Salesforce's employee benefits
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