TDM Business Partner Manager- Remote Eligible

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The TDM Business Partner (manager) owns the relationship with 2-3 service lines in the Consulting Line of Business, responsible to identify learning needs and prioritize solutions that can scale. This includes working closely with key stakeholders in the business and subject matter experts in analyzing, designing, developing, implementing, and evaluating the business’ learning curriculum. Primary responsibilities include conducting needs assessments, designing learning curriculums, and working with subject matter experts to develop content - all of which include education, experiences, exposure and environment.

The manager will also work on special projects related to the Business Partner’s learning strategy as well as firm initiatives that support the firm, talent, and TDM strategies.

This position will work closely with the broader TDM team to ensure firm needs are addressed consistently leverages instructional design and technological solutions appropriately. Coordination with various departments and other resources within the organization is required.

Essential Duties:

Provides critical leverage in advising, developing, planning, executing and evaluating the practice and program curriculum to support the Firm, business partner, talent and learning strategies. Responsibilities include but are not limited to:

• Serves as a strategic partner to the business, leading conversations on strategy and needs identification. Bring the right team members into the conversation at the right time.
• Acts as the first point of contact for the business, understanding the full scope of need across all service lines and identifying opportunities for scaling work.
• Partners with the Technical Solutions team to support requests outside of the annual curriculum roadmap. Help to set priorities for projects through a clear understanding of consulting needs, TDM resources and potential impact.
• Works with the Curriculum team to identify priorities, design and continually improve a holistic integrated curricula differentiated by role and level for all areas of Consulting. Evaluates existing content and gaps to enable 40 hours of CPE to be achieved with relevant training.
• Ensures communication to the business is timely, clear, and consistent. Asks questions and feels comfortable not having all of the answers but committed to figuring it out.
• Seeks ways to improve processes and become a more agile partner to the business.

Manages individual and group talent solutions aimed at closing gaps in talent pipelines or performance and improving owner performance.

• Designs talent programs
• Makes recommendations on individual development programs to close gaps
• Collaborates with coaching and mentoring programs for owner level solutions
• Collaborates with key stakeholders, Talent Business Advisors, other Talent team members to propose recommendations and deliver solutions

Collaborates with TDM Leadership team, Talent Technology, Talent Operations, IT, and other functions to design talent lifecycle systems and digital solutions to enable agile and global delivery models. Regularly gathers input and feedback to improve existing systems.

Functions as a people leader to direct and indirect reports and holds team and colleagues accountable for delivering strong results through communicating performance expectations and providing feedback on performance, recognition, coaching, and development plans.

Remains current with best practices and trends within the organization and talent development disciplines through research, benchmarking and participation in relevant public accounting forums, and adopts new approaches as appropriate. Ensure alignment with firm objectives; measure effectiveness of initiatives; Reporting results to key RSM stakeholders

Other duties as assigned.

MINIMUM QUALIFICATIONS:

EDUCATION/CERTIFICATIONS

• Bachelor's degree, required in related field of study, or equivalent work experience

TECHNICAL/SOFT SKILLS

Required:

• Proficiency with Microsoft Office
• Consulting and advisory skills, able to diagnose a need through open-ended questions, active listening, and expertise in adult learning theory.
• Relationship builder, able to build trust, manage expectations and deliver measurable results
• Strong skills in these areas:
• Interpersonal and communication (verbal and written)
• Problem solving
• Analysis
• Organizational and time management
• Project management
• Attention to detail
• Ability to respond and be adaptable to changing priorities
• Facilitating and presenting

Preferred:

• Advanced Microsoft Office skills
• Experience using project management tools including Smartsheet, Microsoft Project or related technology

EXPERIENCE

Required:

• Minimum of 5 years’ relevant experience
• Extensive experience working cross-functionally in an enterprise
• Previous experience managing multiple projects of high to moderate risk
• Previous experience facilitating small group meetings
• Practical knowledge of learning implementation and employee development
• Managing projects and stakeholders
• Client service and issue resolution
• Compiling and reviewing data to make business decisions

Preferred:

• Working knowledge of the professional services industry with CPE requirements

LEADERSHIP SKILLS

Required:

• Excellent written and verbal communication skills
• Demonstrated ability to handle multiple assignments with effective resolution of conflicting priorities
• Proven analytical, evaluative and problem-solving abilities
• Extensive experience working in a team-oriented, collaborative environment
• Ability to influence and resolve operational issues
• Strong critical thinking and decision making skills often times in real-time, high-pressure situations
• Ability to manage multiple milestone projects, including the ability to supervise, direct and review the results of the project
• Ability to work with individuals from multiple levels within the organization.
• Ability to provide and receive feedback
• Agility and adaptability

Preferred:

• Working knowledge of the professional services industry
• Experience in large-scale event, meeting or conference design and execution

At RSM, we offer a competitive benefits and compensation package for all our people. We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer.  We are proud to provide our employees with tools to assist them in being successful in achieving both personal and professional goals. We welcome and support all our employees to thrive in an environment free of discrimination and harassment. As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). However, those candidates who may be recent U.S. college / university graduates possessing 1-2 years of progressive and relevant work experience, excluding internships, in the U.S. or his/her home country would be eligible for hire as an experienced candidate and thus eligible for sponsorship.