RozieAI

RozieAI transforms customer experiences through intelligent AI-powered solutions, helping leading brands deliver personalized interactions at scale. Trusted by industry leaders including Air Canada, The Hartford, Cigna, United Airlines, and Travelers, RozieAI has proven its ability to deliver measurable business outcomes across travel, healthcare, insurance, and financial services. From concept to implementation, the company manages the entire innovation process, launching scalable CX products using their experience middleware platform, agentic AI capabilities, and pre-built experience kits. Clients have seen significant results - from reducing service overhead by 30-50% to enabling consultative engagement that automatically routes eligible applications.

Specializing in experience design, digital engagement, and smart contact center solutions, RozieAI applies artificial intelligence and behavioral science principles to create a smarter, kinder future through customer experience innovation. The company's approach combines deep expertise in personalization with rapid AI deployment, enabling organizations to build their AI team and design unified experiences that strengthen self-service, empower workforce, and personalize at scale. Whether laying the foundation for CX transformation strategy or elevating AI capabilities, RozieAI provides plug-and-play solutions, operations best practices, and experience innovation consulting to help achieve CX excellence.