Roots AutomationRA

Senior Automation Engineer

Roots provides an AI agent platform built for the insurance industry to automate processes, enhance accuracy, and improve efficiency for claims and underwriting teams.

Roots Automation

Employee count: 51-200

Mexico only

Roots is seeking a motivated Senior Automation Engineer to join our growing team and help shape the future of how businesses leverage AI for speed, accuracy, and scale.

We’re building cutting-edge infrastructure that powers real-time document processing, custom model deployment, and multimodal intelligence, bringing AI from research to production in one of the world’s most critical and fast-moving markets. Our platform automates complex insurance workflows with 98%+ accuracy and speed, helping carriers and brokers go from months to value in just weeks.

About the team:

The Automation Engineering - Customer Delivery team is responsible for designing, developing, and deploying innovative automation solutions that enhance operational efficiency across the organization.

Responsibilities:

  • Develop and refine automation solutions primarily through direct Python development, while also leveraging internal platforms and traditional RPA software as complementary tools when appropriate.

  • Collaborate with cross-functional teams, including AI/ML experts, to create robust, efficient automation solutions that integrate seamlessly with existing systems.

  • Design and build advanced automations and reusable components that serve as the backbone for our as-a-service offerings to clients.

  • Engage directly with clients, understanding their business processes, and tailoring solutions to meet their unique needs.

  • Continuously learn and apply new technologies, including the latest in AI / LLM / GPT technology

  • Mentor junior developers, fostering an environment of growth and continuous improvement.

Qualifications

  • 5+ years of experience in automation solutions

  • Experience in RPA solution development, with a preference for professional certifications on RPA software packages

  • Excellent communication skills with business stakeholders, including ability to translate business requirements into robust automation solutions

  • 3+ years Python experience

  • Experience leveraging Cloud Frameworks, with a preference for Azure

  • Bachelor's degree in computer science, Engineering, or a related field

  • Excellent communication skills, with fluency in English

  • Experience in a start-up environment is preferred

  • Proven track record of managing and delivering large-scale projects in an Agile or Scrum-based methodology, on time and within budget

Roots is building agentic AI to transform insurance.

We’re trusted by 3 of the Top 5 P&C insurance carriers and 3 of the Top 10 brokers, and we’ve built InsurGPT™,the most advanced Generative AI model trained on proprietary, insurance-specific data. It reads, reasons, and infers like a human, with purpose-built models tuned for real-world performance and precision.

Roots has raised $44M from top-tier investors including Harbert Growth Partners, MissionOG, and Liberty Mutual Strategic Ventures. We’re growing fast, tackling massive industry challenges, and shaping the future of AI in one of the world’s largest markets.

Join a world-class team building multimodal AI systems, shipping production-grade models, and redefining what’s possible through collaboration, speed, and curiosity.

Final offer amounts are determined by multiple factors, including experience and expertise, and may vary from the amounts listed above.

Equity: In addition to the base salary, equity may be part of the total compensation package.

Roots Automation is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status. Roots Automation is a progressive and open-minded workplace where we do not tolerate discrimination or harassment in any form. If you are smart, passionate and good at what you do, come as you are.

Roots Automation is also committed to providing reasonable accommodations to individuals with disabilities throughout the application process and employment. If you need assistance or an accommodation, please contact us for more information.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Mexico +/- 0 hours

About Roots Automation

Learn more about Roots Automation and their company culture.

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At Roots, we understand the significant challenges insurance carriers and professionals face daily. Many of these challenges stem from manual, repetitive tasks and the complexities of handling vast amounts of unstructured data. This is why we developed our AI agent platform, specifically designed for the insurance industry. Our customers in claims and underwriting are often bogged down by time-consuming processes that can lead to errors, delays, and increased operational costs. They need solutions that not only automate these routine tasks but also enhance accuracy and allow their expert teams to focus on higher-value strategic work, such as complex claims resolution, nuanced underwriting decisions, and, most importantly, delivering exceptional service to policyholders.

Our AI Agents, powered by InsurGPT™, the first generative AI model built exclusively for the insurance domain, are engineered to tackle these precise problems. For customers struggling with slow quote cycle times, our platform automates data extraction and system input from submission documents, leading to faster quote delivery, improved quote-to-bind ratios, and ultimately, increased premium revenue. Insurers concerned about claims leakage benefit from our AI's ability to interpret data with over 98% accuracy, ensuring precise claims processing and reducing overpayments. We empower your teams by providing 'Digital Coworkers' that handle the mundane, error-prone work, freeing up your human experts to engage more meaningfully with customers, manage complex scenarios, and drive strategic initiatives. Roots is committed to helping insurance organizations transform their operations, reduce costs, improve efficiency, and delight their customers by making work more human.

Employee benefits

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Remote opportunities

Roots provides remote work opportunities.

Learning and development budget

Offering resources and opportunities to upskill.

Focus on personal well-being

The company culture emphasizes personal well-being.

Company events

Opportunities to participate in industry-leading events.

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Roots Automation

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