Genpact is an agentic and advanced technology solutions company that delivers measurable outcomes through process intelligence and artificial intelligence. We are seeking a Support Senior System Admin to implement, administer, and support cloud infrastructure solutions, including virtual machines, cloud services, and endpoint management solutions.
Requirements
- 5+ years' experience working with Cloud technologies (Microsoft) required
- Prior IT help desk or similar cloud support experience is required
- Practical experience implementing and operating CNAAPP capabilities
- Hands-on knowledge of Networking (VPN, firewalls, switching, load balancers, Gateways, DNS, IP, CDN)
- Hands-on knowledge of network security and compliance is preferred (encryption, security audit)
- Experience supporting both Windows and Mac software environments
- Exceptional documentation skills and attention to detail for documentation (design documentation, processes/procedures, environment diagrams, etc.) are desired
- Experience with Active Directory / Office365 / Azure AD /Entra management required
- Ability to troubleshoot and resolve issues related to Azure environments is required
- Experience with virtualization solutions including Microsoft Hyper-V or VMware vSphere/vCenter
- Desire to learn about other cloud environments (AWS, GCP, OCS)
- Exceptional verbal and written communication skills are required
Benefits
- 30 Paid leaves
- Public Holidays
- Casual and open office environment
- Flexible Work Schedule
- Family medical insurance
- Life insurance
- Accidental Insurance
- Regular Cultural & Social Events including Diwali Party, Team Parties, Team outings, etc.
- Continuous Training, Certifications, and Learning Opportunities
