Philippines onlyAbout Us:
We are a premier General Contractor, HVAC, Electrical, Handyman, and Plumbing company based in Arizona, recognized for delivering exceptional residential and commercial services and installations. Our commitment to Best-in-Class Service drives us to seek organized and tech-savvy Scheduling Coordinators who can deliver outstanding customer service to both our clients and executive team.
Joining us offers an exciting ground-floor opportunity with significant potential for growth in a rapidly expanding company. We pride ourselves on our strong work ethic, positive culture, and supportive environment where motivated individuals thrive.
Schedule:
Training (First 2 Weeks – Arizona Time):
- Sun: 11:00 AM – 9:00 PM
- Mon: 4:30 PM – 11:00 PM
- Tue: 5:00 PM – 11:00 PM
- Wed: 5:00 PM – 11:00 PM
- Thu: 5:00 PM – 11:00 PM
- Fri: 4:30 PM – 11:00 PM
- Sat: 10:00 AM start time
Post-Training Schedule:
- Mon–Fri: 5:00 AM – 1:00 PM
- OT (Optional): Sat/Sun: 7:00 AM – 11:00 AM
Key Responsibilities:
- Answer inbound calls promptly and professionally.
- Deliver a positive customer experience through attentive service and clear communication, aiming to exceed expectations.
- Schedule Estimators and Service Technicians efficiently.
- Assign and route digital marketing leads to the appropriate business units.
- Maintain and update client files in an organized manner.
- Assist with pricing inquiries and respond on multiple social media platforms.
Experience & Skills Required:
- Microsoft Office: 2+ years (Required)
- Administrative Experience: 2+ years (Required)
- Familiarity with Procore, Bluebeam, Service Titan, or similar tools (Preferred)
- Excellent written and verbal communication skills in English.
- Outstanding customer service skills with a professional phone presence.
- Strong organizational and time management abilities; capable of multitasking and prioritizing.
- High attention to detail, accuracy, and thoroughness.
- Ability to work independently and as part of a team.
- Flexible and adaptable to changing schedules or priorities.
- Proficiency in Windows, Excel, Word, and Outlook.
- Problem-solving skills with the ability to identify and resolve complex issues.
- If you are self-motivated, thrive in a fast-paced environment, and enjoy creating a seamless customer experience through organization and communication, we’d love to hear from you.
Kenya only
