We are looking for a structured, analytical, and client-focused individual to join our global support team as a Technical Product Support Specialist. This role requires a deep understanding of our support systems and underlying business concepts to ensure technical resolution and customer satisfaction.
Requirements
- Bachelor’s degree (or higher) in Computer Science, Information Technology, or a related technology field.
- 3 to 5 years of proven experience in an application support role (Techno-Functional).
- Hands-on experience with relational databases, specifically using basic Oracle and SQL Server functionalities.
- Strong English communication skills (written and oral), with the ability to articulate technical concepts clearly to diverse audiences.
- Comfortable working independently in a remote-first setup, with working hours aligned to APAC time zones.
Benefits
- Numerous individual and wide-ranging training opportunities
- Internal mobility initiative encourages colleagues to transfer cross functionally
- Positive working atmosphere characterized by a supportive team across various locations and countries and transparent communication across all levels
