RAAzure Engineer II (AD & Windows exp is mandatory)
At Rackspace, we accelerate the value of the cloud during every phase of digital transformation.
Job Summary:We are seeking a skilled L2 Engineer with solid experience in Active Directory, Microsoft Azure, and Windows Server Operations. The candidate will support day-to-day infrastructure management, incident resolution, patching, backups, and monitoring within a hybrid cloud environment under Rackspace Managed Services. Core Responsibilities:1. Active Directory:·Manage user accounts, groups, OUs, and group policy objects (GPOs).·Troubleshoot replication issues, login failures, DNS dependencies, and trust relationships.·Perform domain controller health checks and FSMO role verifications.·Investigate account lockouts, authentication delays, and Kerberos issues.·Support AD-integrated services like Certificate Authority and audit policies. 2. Azure:·Support Azure Active Directory (Entra ID): user/device management, conditional access, MFA, and SSPR.·Monitor and troubleshoot Azure AD Connect sync failures and identity provisioning issues.·Handle RBAC access issues, subscription/resource-level permissions, and role assignments.·Monitor backup jobs and troubleshoot issues via Azure Backup (Recovery Services Vaults).·Manage patching compliance via Azure Update Manager, resolve failed updates.·Respond to alerts and performance issues using Azure Monitor, Log Analytics, and Defender for Cloud. 3. Windows Server:·Troubleshoot DFS namespace and replication issues.·Execute scheduled patching using WSUS, SCCM, or Azure Update Manager.·Perform post-patching validation and manage reboots/change approvals.·Analyze system performance (CPU, memory, disk), Event Logs, and service failures.·Support basic server roles like File Server, Print Server, and IIS (if applicable).·Maintain patch compliance and backup readiness for on-prem and Azure-based Windows workloads. Required Skills & Experience:· 4–6 years in infrastructure support with a focus on AD, Azure, and Windows Server.·Strong troubleshooting skills in hybrid identity, authentication, patching, and backups.·Hands-on with PowerShell scripting for automation and diagnostics.·Comfortable working in a fast-paced Managed Services or MSP shared environment. Certifications (Preferred but not mandatory):·AZ-104 (Azure Administrator Associate)·SC-300, MD-102, or equivalent·ITIL Foundation certification
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Job type
Full Time
Experience level
Mid-level
Location requirements
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India +/- 0 hoursAbout Rackspace
Learn more about Rackspace and their company culture.
At Rackspace, we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security, and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies, and maximize their IT investments. As a recognized Gartner Magic Quadrant leader, we are uniquely positioned to close the gap between the complex reality of today and the promise of tomorrow. Passionate about customer success, we provide unbiased expertise, based on proven results, across all the leading technologies. And across every interaction worldwide, we deliver Fanatical Experience TM — the best customer service experience in the industry. Rackspace has been honored by Fortune, Forbes, Glassdoor, and others as one of the best places to work.
Tech stack
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Node.js
Bootstrap
JavaScript
Python
HTML5
Java
CSS 3
PHP
Ruby
Google Cloud Platform
Rackspace Cloud Files
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Employee benefits
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Life insurance
Life insurance so you don't have to worry.
Volunteer time
Paid time off to give your talents to others.
Disability insurance
Disability insurance so you don't have to worry.
Sabbaticals
Earned sabbatical program for learning, travel, and giving back.
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