Quantum MetricQM

People Team Intern

Quantum Metric is a digital intelligence platform that enables Continuous Product Design (CPD), providing real-time insights to help businesses improve user experiences and build better digital products faster.

Quantum Metric

Employee count: 201-500

Salary: 40k-50k USD

United States only
😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.
As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.
At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.
🚀 About the Role The People Team Intern will play a key supporting role in our team, specifically in the realm of benefits. We expect this person to gain hands-on experience supporting open enrollment, executing employee wellness programming, supporting compensation analysis, and HRIS administration.

🔧 Responsibilities

  • 75% Benefits & Compensation
  • Assist with the administration of employee insurance renewals, including data collection, verification, and preparation of necessary documentation
  • Support the People Team in planning and coordinating annual open enrollment, including creating communication materials and scheduling information sessions
  • Help maintain accurate and up-to-date employee benefits records in the HRIS, ensuring data integrity for insurance-related processes
  • Respond to basic employee inquiries about benefits and route more complex questions to the appropriate People Team members
  • Contribute to employee wellness initiatives by helping organize activities and support programs that promote overall health and highlight available benefits

  • 25% Administrative Generalist People Team Duties
  • Provide administrative support for various People Team projects, such as preparing data and materials for the annual compensation cycle
  • Support on People Team system configuration and administration when needed

💡 Requirements

  • Education
  • Prior internship or professional experience in an office or HR setting (preferred, but not required)

  • Skills:
  • Basic knowledge of Microsoft Excel or Google Sheets, or a strong willingness to learn
  • Familiarity with HRIS platforms (a plus); or openness to learning new systems
  • Strong attention to detail and ability to handle sensitive and confidential information with professionalism and discretion
🏆 Intern Perks and CompensationThis will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
12 week program with 20hrs / weekWeekly meetings with Internship MentorFlexible work environmentsMacBook and awesome swag delivered to your doorCompensation: $20-25/hr, based on experience
🐉 About Quantum MetricAs the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business’ bottom line.
Today, Quantum Metric captures insights from 40 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%.
Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.
If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.
Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to [email protected].
Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdfApplicant Privacy Policy: https://www.quantummetric.com/legal/applicant-privacy-policy/
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Job type

Intern

Experience level

Entry-level

Salary

Salary: 40k-50k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Quantum Metric

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Quantum Metric is a digital intelligence platform that champions Continuous Product Design (CPD), empowering cross-functional teams with real-time, readily available insights. This enables them to proactively and efficiently identify, prioritize, and act on opportunities to enhance the business impact of web and native applications. The platform's intelligent analysis capabilities allow modern enterprises to swiftly deliver exceptional online experiences and build better digital products faster. Founded in 2015 by Mario Ciabarra and David Wang, Quantum Metric embarked on a mission to revolutionize how organizations leverage data to comprehend their customers and accelerate the development of customer-defined digital products. This core principle of Continuous Product Design remains a primary driver for the platform.

Beyond simply understanding customers, Quantum Metric aspires for companies to cultivate cultures that are intensely focused on winning customer loyalty. The company is committed to ensuring that organizations place people at the heart of all their endeavors. Quantum Metric's platform provides a unified source of truth, automatically quantified and centered on the customer's perspective. This alignment facilitates faster learning and more confident product releases for business and technical teams. The company captures comprehensive user behavior insights and employs machine intelligence to assist enterprises in achieving their customer experience objectives. By analyzing vast amounts of data from user interactions at the browser or mobile app level, Quantum Metric offers behavioral insights into bugs and navigational frustrations. Resolving these issues can lead to significant revenue recovery for businesses. The platform's capabilities include session replay, experience alerts, mobile app analytics, journey analysis, page analytics, performance monitoring, and data capture and visualization. This comprehensive suite of tools helps organizations understand the digital customer journey, identify customer needs, quantify financial impacts, and prioritize actions based on their effect on both the customer and the business's bottom line. Quantum Metric serves leading global brands across various industries, including e-commerce, retail, travel, financial services, and telecommunications, helping them optimize their digital strategies and improve customer experiences.

Employee benefits

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Paid sick days

Paid sick days.

Flexible time off

Flexible time off.

Mentorship program

Mentorship program.

Family medical leave

Family medical leave.

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Quantum Metric hiring People Team Intern • Remote (Work from Home) | Himalayas