United States onlyAssociate Patient Financial Counselor *Remote* Candidates residing in WA, OR or CA are encouraged to apply.
Patient Financial Counselors are part of a team who has direct interaction with patients and their families either on the phone or in person. They are responsible for easing the way in resolution of patient accounts through financial clearance, payment collection, obtaining sponsorship, and financial assistance. The Patient Financial Counselor Associate identifies eligibility, provides education, facilitates completion of applications for Medicaid/MediCal, and makes referrals as necessary for enrollment support. They assist patients and make eligibility determinations for Providence St. Joseph Health Financial Assistance. Duties and behaviors are performed in a manner that reflects Providence's mission, philosophy, and core values.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- H.S. Diploma or GED
Preferred Qualifications:
- 3 years Experience in a hospital, clinic, or healthcare business office
- 2 years Experience in automated, computerized account follow-up system, preferably in Epic
- Knowledge in reimbursement of health care accounts from insurance companies preferred
- Previous experience with medical and health plan terminology
Salary range by location:
NorCal (Napa, Sonoma)
Min: $23.16, Max: $35.37
Southern California, NorCal (Humboldt)
Min:$23.00, Max: $31.52
WA Puget Sound
Min:$20.64, Max: $31.52
Oregon (Portland)
Min: $19.80, Max: $30.24
Oregon (Hood River, Medford, Seaside)
Min: $18.46, Max: $28.19
Eastern Washington (Richland, Spokane, Walla Walla)
Min: $17.62, Max: $26.91
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
