About Portal
Run a modern services business and give your clients a one-stop shop experience with a branded client portal that streamlines messaging, payments, file-sharing, help centers, dashboard access and more.
Portal's mission it to empower entrepreneurs anywhere to launch and operate modern services businesses.
Portal is a technology company that builds infrastructure for the services economy. Businesses of every size — from small agencies to large law firms — use Portal building blocks to productize their business and provide clients a streamlined experience.
In February 2022, we raised a $10M seed round led by Ali Rowghani at YC Continuity and Lachy Groom. Other investors include Y Combinator, Liquid 2, Tribe, Addition, Slope, YC partner and Scribd founder Jared Friedman, former SVP Product at Lyft Ran Makavy, and Pipe founders Zain Allarakhia and Josh Mangel.
Our Priorities
Be the most trusted
We filter all decisions through the question: "Will this make Portal the most trusted name in our space?" Trust is the sum of every customer interaction. It requires world-class security, compliance, technology, design, and support.
Be the easiest to use
We believe that service companies succeed when they can offer clients the best customer experience. We excel at making delightful products that our customers are excited about adopting.
Be in the background
We believe that owning your brand is critical in the internet economy. We create products that our customers can mold and customize, so that the experience for their clients is streamlined under a single brand.
Be modular and extendable
We are creating modular building blocks. Every company is different and every industry is different, and our goal is to make it easy to turn on just the functionalty you need.
Creating the virtual office
Modern service businesses understand the value of having a marketing website. Your marketing website is the digital equivalent of a storefront and tells the world about what you have to offer.
But what is the digital equivalent of an office? We believe that with Portal, we are creating just that. A portal is a place that reflects your brand, that is only accessible by clients, and that provides a secure place for you and you client to interface online.
The potential of the online services economy
Services businesses are the hidden forces behind the world's successful businesses. From small agencies to large consulting firms, these businesses indirectly drive our economy.
But today, it is still difficult to start an online services business. The tools that are available are complicated, don't work well together, and detract, rather than amplify, your brand.
The new business stack
Portal provides service businesses with modules and infrastructure.
Modules
Sitting atop our foundation are modules that businesses can use to interface with clients.
Foundation
At the core of every portal are systems for authentication, user management, and permissions.
Infrastructure
Our infrastructure provides reliability, scalability, and security.
What is the interview process like?
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Screen
We'll start with a quick 30min chat to see if there is a good fit.
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Interviews
45-minute interviews with our two cofounders.
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Contract project or onsite
Our preferred situation for the final step is to work together for a few days. This work would be compensated.
If this is not an option, we can do an in-person or remote onsite where you’ll work through a project that you present to the team.
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Offer
You’ll receive 3 offers with different salary/stock splits.
We want to give you as much information as possible to make an informed decision. Marlon will walk you through our most recent investor deck, share our financial position and projections, and go through our product roadmap. We’ll also invite you to our customer community on Slack.
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Reference checks
We use a tool called Searchlight to do a reference check on you.
We’ll give you a list of investors/advisors, you can select who you’d like to meet, and we’ll make those introductions so that you can reference check us.