United Kingdom only👀 This is a temporary role covering a period of maternity leave for 12 months.
Cash is outdated. Manual expenses are a pain. Workplaces should be smarter, more trusting, and—yes, we’re saying it—way more fun!
At Pleo, we’re on a mission to put an end to out-of-pocket spending and clunky expense reports. Our product is revolutionizing the way businesses handle their finances, making spending seamless, efficient, and—dare we say—exciting. And the best part? When you join us, you get to experience the magic of Pleo firsthand!
How are we doing this?
We're building a world-class Marketing Operations team that will deliver a great experience across the customer life-cycle. This function unlocks the true growth potential and improves customer lifetime value.
Marketing Operations is part of the Revenue Operations domain with the primary objective to ensure marketing effectiveness and efficiency.
This is a temporary role covering a period of maternity leave for 12 months.
As the Senior Manager of Marketing Operations you will help us create this space and lead our efforts to unify our processes, platforms and operations across the range of technologies used to support the entire marketing SDR function.
You’ll be a team lead reporting to our Director of Revenue Operations, and will have a pivotal role in impacting our brand awareness, demand generation and growth. You will optimise the current tech stack, ensuring operational efficiency across the funnel with a core on improving our Marketing pipeline and performance in partnership with sales and marketing leadership .
This role can be in-office, remote or hybrid.
What You’ll Be Doing
- Team management development – Leading, mentoring, and supporting the Marketing Operations (MOps) team to ensure high performance, growth and effective collaboration.
- Marketing Ops strategy roadmap – Define and drive the Marketing Ops strategy and roadmap, prioritising projects that improve marketing performance and efficiency. Aligning MOps with business goals, and ensuring smooth execution.
- Project management execution oversight – Oversee the execution of key projects, ensuring they are delivered on time and drive business impact.
- Process improvement operational efficiency – Streamlining workflows, improving data quality, and enhancing automation.
- Stakeholder management leadership collaboration – Collaborate closely with marketing leadership and domain teams (Demand Gen, Growth, Brand, RevOps) to align MOps initiatives with company objectives.
- MarTech stack optimisation governance – Ensuring the marketing technology ecosystem is efficient, scalable, and well-integrated.
- Optimise lead management, scoring, and routing to improve MQL to SQL conversion rates.
- Enhance marketing automation processes for scalability and efficiency, ensuring seamless execution of campaigns and nurture flows.
- Develop and refine lead management processes and workflows to enhance productivity and streamline hand-offs between marketing and sales.
- Own marketing attribution and performance reporting frameworks, ensuring visibility into marketing's impact on pipeline and revenue.
- Ensure data governance best practices and marketing compliance, maintaining high data quality across marketing systems.
- Champion continuous improvement in campaign operations, identifying ways to enhance efficiency and execution quality.
- Provide training and enablement on marketing technologies and processes to support adoption across teams.
What we look for in you
- 10-15 years of marketing operations experience
- Experience of working in a B2B SaaS business, familiar with SaaS oriented metrics and KPIs
- Deep, hands-on knowledge and experience of marketing automation and CRM platforms. HubSpot is a plus
- Ability to demonstrate knowledge of modern marketing, including understanding the latest technology that can support B2B marketing strategies
- Proven track record in rolling out new technology, including the creation of training and process change documentation
- Vendor management and project management skills are essential
- Strong interpersonal skills. Must be influential, but able to work effectively in a project team
- Excellent written and verbal communication skills
- Strong organisational skills and the ability to effectively manage multiple projects at one time
- Critical and strategic thinking skills, solution-oriented and flexible in your approach
- Experience in team management, capability building, and career progression
Show Me The Benefits!
- Your own Pleo card (no more out-of-pocket spending!)
- Lunch is on us - with catering in our Lisbon, Copenhagen and London offices or a monthly lunch allowance paid directly together with your salary in other markets
- Private health insurance to ensure you’re fit in body and mind to do your best work
- Flexible remote working policy
- 25 days of PTO + public holidays
- Option to purchase 5 additional days of holiday through a salary sacrifice
Why join us?
Working at Pleo means you're working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means ‘more than you’d expect’, and it’s been the secret to our success over the last 8 years. So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances.
We think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing, sales, IT and everyone else.
Speaking of working in unity, our values tell the story of how we work at Pleo. We have four core values, the first of which is ‘champion the customer’, which means we address real pain points that businesses face. Next up is ‘succeed as a team’, which highlights how our strength lies in our diversity and trust in each other. We also ‘make it happen’ by taking bold decisions and following through to deliver results. Last but not least, we ‘build to scale’, creating lasting solutions that address today’s challenges and anticipate tomorrow’s needs.
So, in a nutshell, that's Pleo. Today we are a 850+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal and Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance. If you don't work in the office with us, we'll help you set up the best remote setup possible and make sure you still have time to connect with your team.
About your application
- Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕
- We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 😊
- We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs.
- When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page.
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