Senior Salesforce Administrator

Here's What You'll Get To Do:

• This position will be responsible for planning, analyzing, and implementing business systems requirements for SalesForce and system changes or enhancements in coordination with business users, management, other IT resources, and/or vendors.
• Develop and maintain CPQ concepts such as MDQ, product rules, price actions, and associated automation related to opportunity, contract, and subscription management.
• Cross-functionally implement the Lead-to-Revenue (Lead-to-Quote, Quote-to-Cash) process within a Salesforce light based environment.
• Develop and maintain a suite of GTM and marketing automation tools such as Outreach, Gainsight, etc.
• Conduct research on the best practices and industry/functional trends.
• Lead projects related to Salesforce enhancements, integrations, and customizations, ensuring alignment with business objectives.
• Provide comprehensive training and support to end-users on all aspects of Salesforce functionality.
• Design and implement complex workflows and process automation to streamline operations.
• Previous experience in Saas and Salesforce Advanced Admin certifications are nice to have.

Here's What We're Looking For:

• Experience: 3-5 years of experience as a Salesforce Administrator with a proven track record of success in leading projects and managing complex implementations.
• Advanced Salesforce Expertise: Possess in-depth knowledge of Salesforce architecture, advanced features, and best practices.
• Project Management: Thorough understanding of software delivery methodologies, project management, change management, etc
• Documentation: Documents requirements and specifications for system implementation enhancements, develops consensus for those enhancements
• Automation & Development Skills: Demonstrate strong skills in process automation and workflow design with an understanding of Apex, Visualforce, and other development tools.
• Leadership & Mentorship: Lead by example, providing guidance and mentorship to junior team members, fostering a collaborative and supportive environment.
• Communication & Stakeholder Management: Possess excellent communication, collaboration, and stakeholder management skills. Communicate effectively with technical and non-technical audiences.
• Technical Skills: Proficient in data modeling and management with experience in third-party integrations and APIs.
• Problem-Solving & Analysis: Demonstrate advanced problem-solving and analytical skills to troubleshoot complex issues and identify optimal solutions.

Bonus points for:

• Passion for esports and a genuine interest in supporting the growth of amateur players.