India onlyJob Description:
An Analyst, Collections Specialist to be an integral part of our team. He/ She will be responsible for the for the timely collection of payments from our customers and accurate accounts receivable reporting.
Our mission is to create a better healthcare experience by enhancing the patient understanding of healthcare providers. As an Analyst, you will contribute to our mission by configuring and implementing solutions to best fit the needs of our clients.
What You'll Do:
- Communicate via e-mail and phone calls with customers on a timely basis to execute collection activities and reconcile accounts receivable balances with customer records
- Monitor customer aging daily to proactively monitor timely customer payment and identify collection risk
- Maintain files on all past due accounts, documenting details of methods utilized to secure payment.
- Take proactive action to encourage timely payment
- Provide timely follow-up on payment arrangements
- Email correspondence to clients, leverage internal collection policies and involve key stakeholders such as billing and sales to encourage payment of delinquent accounts
- Provide administration work related to collections, such as preparing statements and letters
- Demonstrate ability to be agile with collection process to motivate customers to resolve outstanding payments. Willingness to try different approaches to identify and successfully communicate individuals in the customer’s organization who will resolve payment issues.
What You'll Bring:
- 2-5 years of related collection experience
- Familiarity and comfort dealing with legal documents and contracts is a plus
- Knowledge of Workday and Salesforce a plus
- Strong Excel skills with ability to analyse financial data
- Excellent communication skills with the ability to work effectively at all levels within the organization
- Incredibly organized, disciplined, and process-oriented
- High level of personal and professional integrity
- Thrives in a growing and evolving organization with a strong willingness to stay “ahead of the curve”
Shift Timings: 5.30 pm – 2.30 am
Weekly Rejuvenation breaks - Saturday & Sunday
Who We Are:
At Phreesia, we’re looking for smart and passionate people to help drive our mission of making care easier every day. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.
Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a seven-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index for the past three years. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!
Who We Are:
At Phreesia, we’re looking for smart and passionate people to help drive our mission of making care easier every day. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.
Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a seven-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index for the past three years. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!
