Customer Support Analyst I at Payscale, providing post-sale product and client support services to customers, troubleshooting and problem resolution, and maintenance of PayScale products.
Requirements
- 1+ years of customer facing experience
- Associate degree in related field (preferred)
- Compensation background (preferred)
- Intermediate technical / product knowledge
- foundational understanding of computer technologies
- Strong organization skills
- Ability to manage multiple deadlines and determine priorities
Benefits
- Paid Philippine Regular holidays + 1 additional Payscale holiday (Global Mental Health Day)
- 15 paid days of additional leave, credited up front upon regularization and refreshed annually. Unused leave are monetized.
- HMO Coverage +1 dependent
- Fixed work schedule, Monday through Friday 10pm-7am Manila
