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PayscalePA

Customer Support Analyst I

Payscale is a leading provider of compensation management solutions, dedicated to helping organizations attain transparency and fairness in pay.

Payscale

Employee count: 201-500

Philippines only

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Customer Support Analyst I at Payscale, providing post-sale product and client support services to customers, troubleshooting and problem resolution, and maintenance of PayScale products.

Requirements

  • 1+ years of customer facing experience
  • Associate degree in related field (preferred)
  • Compensation background (preferred)
  • Intermediate technical / product knowledge
  • foundational understanding of computer technologies
  • Strong organization skills
  • Ability to manage multiple deadlines and determine priorities

Benefits

  • Paid Philippine Regular holidays + 1 additional Payscale holiday (Global Mental Health Day)
  • 15 paid days of additional leave, credited up front upon regularization and refreshed annually. Unused leave are monetized.
  • HMO Coverage +1 dependent
  • Fixed work schedule, Monday through Friday 10pm-7am Manila

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About Payscale

Learn more about Payscale and their company culture.

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Payscale prepares you for the new era of compensation through the industry’s most advanced compensation management platform. We empower people and employers with the strategic power of compensation by delivering data, services, and software to ensure that pay is right. Our mission centers on creating fair pay for all, and we are dedicated to providing comprehensive solutions, services, and products that set the standard for competitive compensation practices.

Tapping into a wealth of knowledge, Payscale combines diverse and dynamic data sources with an experienced team of compensation experts, offering scalable software solutions that help organizations make informed decisions on compensation management. For over 16,000 customers—including small businesses and Fortune 500 companies—our tools and insights elevate their compensation strategies and help attract and retain the best talent. At Payscale, fair pay means transparency and equality, and we work tirelessly to advocate for practices that eliminate pay gaps based on gender, race, or background. As an industry leader, we leverage decades of experience to ensure that organizations adapt to evolving market conditions while upholding fairness and equity in their compensation practices.

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Payscale

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