Poland onlyThe Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
What you need to know about the role-You’ll manage and grow relationships with large enterprise merchants, acting as a trusted advisor and strategic partner. This role is key to driving merchant success and aligning their goals with PayPal’s solutions.
Meet our team
You’ll join the Large Enterprise Account Management team, focused on supporting high-impact merchants through seamless onboarding, product adoption, and ongoing optimization. You’ll work cross-functionally with internal teams to enhance the customer experience and drive value for both the merchant and PayPal. This team plays a pivotal role in deepening relationships and accelerating long-term growth across the enterprise portfolio.
Job Description:
Your way to impact
As a Large Enterprise Account Manager, you’ll oversee strategic merchant relationships, ensuring success through proactive account planning, performance monitoring, and tailored support. You’ll collaborate across internal teams to identify opportunities for portfolio growth and process improvements while advocating for merchant needs. Your insights and actions will help shape business decisions and improve the overall merchant experience.
Your day to day
In your day-to-day role, you will:
- Develop and execute account strategies that align with merchant goals and PayPal’s long-term vision.
- Drive revenue retention, upsell, and cross-sell opportunities to consistently meet or exceed KPIs and sales targets.
- Oversee end-to-end merchant operations—from onboarding to integration—ensuring a seamless, high-quality experience.
- Build and maintain strategic relationships with enterprise merchants, fostering executive alignment and long-term partnerships.
- Collaborate with cross-functional teams to manage pipelines, forecast revenue, and refine strategies based on market insights.
What do you need to bring-
- Experience in account management, client success, or sales—ideally within payments, fintech, or financial services—focused on merchant growth and retention.
- Proven success managing strategic accounts, developing account plans, and driving revenue through retention, upsell, and cross-sell.
- Strong understanding of the payments ecosystem, e-commerce, and merchant services, with familiarity in digital platforms and fintech solutions.
- Excellent relationship-building skills, with the ability to engage senior stakeholders as a trusted advisor.
- Strong analytical, communication, and negotiation skills, with a track record of influencing cross-functional teams and delivering business results.
**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
Preferred Qualification:
Subsidiary:
PayPalTravel Percent:
0For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
United States
Germany only
Ireland only
AL, AD + 48 more
AF, AL + 146 more
Netherlands only