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PandaDocPA

Revenue Operations Manager, Customer Acquisition

PandaDoc is an all-in-one document automation software that streamlines the process of creating, approving, and eSigning proposals, quotes, and contracts.

PandaDoc

Employee count: 501-1000

Salary: 120k-120k USD

United States only

The Revenue Operations Manager is part of the Revenue Operations team, supporting our go-to-market (GTM) organization with customer acquisition initiatives. This person is a process-driven and detail-oriented self-starter who helps drive operational excellence in campaign execution and data management for expanding existing new business growth.

In this role, you will play a pivotal part in campaign operations for new business initiatives, ensuring data integrity, building segmentation, providing documentation, and supporting executional processes for marketing and sales, designed to engage and convert new customers.

In this role, you will:

  • Be part of the larger centralized Revenue Operations team, growing and building our revenue engine for scale
  • Support customer acquisition marketing campaigns by managing processes, segmentation, reporting, and automation
  • Maintain a clean and organized prospect database, improving data integrity and ensuring accurate campaign targeting
  • Build automation workflows and processes to surface relevant contacts and accounts to AEs and BDRs
  • Own the execution and QA process for campaigns, workflows, and evergreen email programs, proactively identifying areas for improvement before launch
  • Develop and maintain comprehensive documentation for campaign operations processes and best practices
  • Leverage data insights to identify opportunities for optimization of existing campaigns

About you:

  • 2-3 years of experience in revenue operations, sales operations, or marketing operations, at a B2B SaaS organization.
  • Proficiency in executing marketing operations concepts: workflow management, segmentation, reporting, and managing lead lifecycle
  • Hands-on experience as a marketing automation platform practitioner
  • Understanding of customer data management, marketing analytics, and privacy regulations.
  • Strong attention to detail and organizational skills, adept at balancing multiple projects and deliverables
  • Excellent communication skills with the ability to collaborate effectively with cross-functional teams to meet deadlines
  • Proficient in Excel/Google Sheets, comfortable manipulating large sets of data

Company Overview:

PandaDoc empowers more than 60,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com.

Company Culture:

We're known for our work-life balance, kind co-workers, creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they're happy. We retain our talent by upholding our values of integrity transparency, and selling a product that changes the lives of our customers. Our attainment of awards such as Best Workplace, Best StartUp Employer and a Stevie Award for Best Employers demonstrate our commitment to our culture.

Check out LinkedIn to learn more.

Benefits:

Employees may be able to purchase company stock (or receive annual bonuses)

Employees (and their families) may enroll in the company's medical, dental, vision, short long-term disability, life insurance, FSA and 401k plans. Employees will also receive 13.34+ hours of paid time off per month, 6 self-care days, birthday PTO day, and 10 company-paid holidays off per year

The annual OTE (base + bonus combined) is up to $120,000 USD.

Application deadline: 10/30

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

About the job

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Job type

Full Time

Experience level

Manager

Salary

Salary: 120k-120k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About PandaDoc

Learn more about PandaDoc and their company culture.

View company profile

At the heart of PandaDoc lies a vibrant, remote-first culture built on a foundation of empowering teams and simplifying the complexities of modern work. The company's journey began with a simple yet powerful goal: to make work easier. This initial vision, born from the founders' desire to escape inefficient processes, has blossomed into a global platform trusted by tens of thousands of businesses. The core mission is to deliver transformative technology that streamlines how companies of all sizes operate and achieve success. PandaDoc is committed to helping its customers build trust with every interaction by making business agreements faster, more transparent, and less of a hassle. This allows teams to shift their focus from cumbersome paperwork to the strategic initiatives that truly drive them forward.

The company's culture is defined by a set of core values encapsulated in the acronym L.I.F.E.: Learn, Impact, Fun, and Empathy. These aren't just words on a wall; they are the principles that guide how the team shows up, collaborates, and grows together. 'Learn' fosters a continuous growth mindset, encouraging curiosity and personal development. 'Impact' drives a passion for building a product that makes a real difference for customers and the community. 'Fun' is about enjoying the journey and celebrating successes together, creating a positive and engaging work environment. Finally, 'Empathy' is central to how they interact with colleagues and customers, ensuring a supportive and understanding atmosphere. This people-first approach is evident in their commitment to a diverse, international team that spans dozens of countries and cultures. PandaDoc believes that this diversity is a superpower, leading to stronger products, more innovative solutions, and a richer, more inclusive workplace where every 'Panda' feels valued and can thrive.

Employee benefits

Learn about the employee benefits and perks provided at PandaDoc.

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Commuter benefits

PandaDoc offers commuter benefits.

401K Plan

PandaDoc offers a 401K plan to its employees.

Company Equity

PandaDoc offers company equity to its employees.

Generous PTO

20 days PTO for years 1-3, 25 days after year 3.

View PandaDoc's employee benefits
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PandaDoc

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PandaDoc hiring Revenue Operations Manager, Customer Acquisition • Remote (Work from Home) | Himalayas