Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. Our mission is to connect talented individuals with outstanding companies across the world, promoting the benefits of remote work and diverse workplaces.
We are currently looking for a Community Manager & Moderation Specialist to join our team for a US-based company, working remotely. This role is essential in fostering a positive and engaged community by managing interactions across various online platforms.
Responsibilities:
- Monitor community platforms (including social media, forums, and Discord) to ensure a positive and respectful environment.
- Moderate discussions, respond to inquiries, and facilitate connections between community members.
- Develop and implement community engagement initiatives to enhance user interaction.
- Collaborate with the marketing team to align community activities with brand goals and campaigns.
- Create engaging content that resonates with the community and reflects brand values.
- Analyze community feedback and data to identify trends and areas for improvement.
- Host virtual events, AMAs, or webinars to foster community engagement.
Requirements
- At least 2 years of experience in community management or moderation roles.
- Strong understanding of online community dynamics and best practices.
- Excellent communication skills, both written and verbal.
- Ability to handle feedback and conflict resolution effectively.
- Passion for creating positive user experiences and building community.
- Experience with community management tools and analytics platforms.
- Proven ability to work independently and manage time effectively in a remote work setting.
- Familiarity with social media marketing strategies.
