United States onlyAbout Outreach
The Role
As we continue to scale, we are seeking an experienced Director of Procurement to lead the maturation of our existing Procurement function. Building on a strong foundation, this role is focused on evolving our procure-to-pay operations, deepening cross-functional partnerships, and driving greater efficiency, compliance, and cost discipline across the organization. You will serve as the operational and strategic lead for how the business purchases goods and services — ensuring that speed and innovation are never sacrificed at the expense of governance and risk management.
You and your team will partner closely with Finance, Legal, Security, Privacy, GRC, and Business Systems to support complex software contracts, AI tools, professional services, and infrastructure spend.
This role is ideal for someone who thrives in environments where the foundation exists, but the opportunity to optimize, scale, and elevate is significant.
Location: We would prefer this candidate to be located in Atlanta or Seattle. We are also open to remote candidate within the US.
Your Daily Adventures Will Include
Own and continuously improve the end-to-end purchase-to-pay (P2P) process within our Zip procurement environment
Identify and implement automation opportunities and AI-driven enhancements across the procurement lifecycle to reduce friction and increase speed
Iterate on current procurement policies, approval frameworks, and purchasing workflows that balance operational agility with financial controls
Oversee cross-departmental P2P operations, ensuring consistent process adherence and a high-quality and efficient purchasing experience for business stakeholders
Work in close partnership with Legal, Privacy, Cybersecurity, GRC, and Finance to ensure procurement processes reflect current compliance requirements and risk standards
Train all Outreachers on process standards and serve as the internal subject matter expert on procurement best practices
Identify opportunities to scale the function in alignment with organizational growth, including evolving tooling, workflows, and team capacity
Serve as a visible and credible partner to senior leadership, advocating for procurement as a strategic business enabler
Lead vendor relationship management and negotiating strategy on behalf of business partners
Maintain due diligence policies and procedures to ensure vendors meet contractual, regulatory, and ethical requirements while assisting GRC, Privacy and security teams maintain critical documentation for related audits and compliance requirements
Drive risk-based decision making across procurement actions, ensuring appropriate scrutiny is applied to vendor onboarding and ongoing relationships while balancing for speed/efficiency
Collaborate with the Corporate Controller on budgeting, forecasting, and transparency while improving reporting to support data-driven decision making across the business
Identify cost-saving opportunities without sacrificing speed or quality
Build and maintain strong relationships with internal department leaders and stakeholders across Accounting, Legal, Finance, IT, and Security
Partner with Accounting and FP&A for cash management and implement policies and processes to maximize vendor cash position
Perform cost analysis and set appropriate benchmarks; work closely with Controllership & FP&A to align financial goals with procurement planning
Bring proven expertise in negotiating software and technology contracts, including SaaS agreements, enterprise licensing, and multi-year commitments
Experience negotiating with sub-processors and technology vendors who operate within or alongside our core platform, ensuring contractual terms align with Privacy, Security, and GRC requirements
Familiarity with marketplace and cloud infrastructure partners such as AWS, GCP, and Azure, including an understanding of committed spend programs, enterprise discount structures, and co-sell or reseller arrangements
Ability to assess total cost of ownership and ancillary costs associated with software purchasing, including implementation, integration, and ongoing utilization costs
Procure-to-Pay Leadership & Continuous Improvement
Vendor Management & Risk Mitigation
Financial Partnership
Software & Technology Vendor Negotiation
Our Vision Of You
7+ years in Procurement, Strategic Sourcing, or Vendor Management
Experience in SaaS, technology, software, or high-growth startup environments strongly preferred
Software and SaaS contract negotiation expertise, including experience with sub-processors and cloud marketplace partners (AWS, GCP, Azure)
Experience with tools currently utilized by the team (e.g., Zip, Coupa) or can quickly adapt to them; direct Zip experience strongly preferred
Previous people leadership experience
Ability to balance speed with governance
Process design and operational scaling
Continuous improvement mindset — comfortable evolving existing systems
Collaborative communicator across technical and non-technical teams
Data-driven but pragmatic
A high level of independence as demonstrated through clear problem-solving and communication skills and the delivery of high-quality work
India only
