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OppFiOP

Manager, Engineering - Customer & Application

OppFi is a tech-enabled, mission-driven specialty finance platform that broadens the reach of community banks to extend credit access to everyday Americans who are turned away by mainstream options.

OppFi

Employee count: 201-500

Salary: 148k-220k USD

AU, CA + 4 more

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OppFi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. Through a transparent and responsible platform, which includes financial inclusion and excellent customer experience, the Company supports consumers who are turned away by mainstream options to build better financial health.

We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives, and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. Our business principles guide us and create an open and collaborative culture where we improve 1% every day, and the best ideas always win! We welcome individuals who want to make an impact in the financial system by facilitating credit access, expanding financial inclusion, promoting financial health, and delivering exceptional customer service.

A few other fun facts about us. OppFi is one of the top consumer-rated financial platforms online, maintaining a 4.4/5.0-star rating on Trustpilot. We are a 2025 Crain’s Fast 50™ company and were named on Built In's 2026 Best Places to Work in Chicago.

About the Role:

You’ll lead our cross-functional Customer & Application team, which owns the user experience of prospective customers from their first visit through a submitted application. It’s the front door of our business and the initial source of truth for many downstream systems, making your team a central coordination point across Engineering, Product, and Quality Assurance.

This is a hands-on role for a leader who cares about full-stack software engineering, from React front ends to event-driven microservice back ends, and cross-team systems thinking that ties it all together.

What You’ll Own:

  • Leadership of the cross-functional team, directly managing software engineers while leading a delivery team that also includes SDETs a Product Owner, and a Security partner
  • Partnership with Product Management on roadmap and priorities, balancing business outcomes with technical health and maintainability
  • Delivery of the roadmap from solutioning through to validation, including new product lines and migration from legacy to new platforms
  • Adoption of Agile processes and SDLC optimizations, driving continuous improvement in coordination with other teams and stakeholders
  • AI Acceleration, expanding utilization of existing tools and piloting new tools to measurably improve engineer productivity and team throughput
  • Mentorship and growth of your engineers in an inclusive, psychologically safe team culture where everyone is growing and thriving in their careers
  • Coordination between other development teams and shared services teams including Platform and Security.

What You’ll Bring:

  • 10+ years of experience in software engineering and 4+ managing engineers; still comfortable in the code and familiar with CI/CD pipelines
  • Hands-on experience with AI coding tools in production workflows and informed views on AI in regulated financial services
  • Track record leading teams whose success depends on tight cross-team coordination and high quality delivery
  • Strong full-stack background with some combination of Java, Ruby, Javascript, and React and experience with microservice-based architectures on AWS or GCP
  • Fluency with Agile delivery, preferably with scaled models such as SAFe
  • Positive attitude and exemplary communication skills
  • Demonstrated experience mentoring and developing engineers
  • Experience as an Agile Scrum Master / Team Coach on a cross-functional team is preferred
  • A thoughtful people leader: mentorship, equitable calibration, conflict resolution, sponsorship of underrepresented team members

Reports to: VP, Engineering

Job Level: Manager

Total Rewards and Benefits:

At OppFi, we are committed to fostering a fair and equitable workplace. The compensation range for this role reflects our good faith compensation estimate for this position. Final offers are determined based on a myriad of factors including, but not limited to experience, skills, qualifications, and other relevant business considerations. Candidates are encouraged to discuss compensation expectations during the hiring process. In addition to base pay, the total compensation package includes eligibility and potential for performance-based bonuses and equity grants dependent upon the role and job level.

OppFi offers a flexible, remote environment, 401(k) matching program, and generous paid time off. Other benefits include medical, dental, and vision coverage, and tuition reimbursement. Additional benefits include DoorDash DashPass, Figo pet insurance, Rocket Lawyer, and access to LinkedIn Learning. OppFi also offers Fringe, a lifestyle benefits platform that allows employees to decide how to spend rewards from dozens of vendors like Uber, DoorDash, and UrbanSitter.

Compensation Range:
$148,000—$220,000 USD

EEO Statement:

OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, federal law, or regulations. Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes, procedures, and interactions. We aim to help our employees thrive where they work and beyond. Check out our Culture page here.

As part of OppFi’s commitment to providing equal opportunity to qualified individuals, OppFi will ensure that persons with disabilities are provided reasonable accommodation as defined by applicable laws and organizational policies. If reasonable accommodation is needed to participate in the job application or interview processes or job requirements, please contact our People Team at recruiting@oppfi.com.

Pursuant to the requirements of the California Consumer Privacy Act, OppFi is providing the "OppFi California Employee Privacy Policy", which details the categories of personal information collected and your rights under the policy. If you are a California resident, please review the policy here: https://www.oppfi.com/careers/.

The information in this document is for general informational purposes only. It is not intended to be an all-inclusive list or description of the organization and its requirements for positions and employees. OppFi reserves the right to modify or change the information on this document at its discretion.

About the job

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Job type

Full Time

Experience level

Salary

Salary: 148k-220k USD

Experience

10 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours, and 5 other timezones

About OppFi

Learn more about OppFi and their company culture.

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OppFi is a financial technology company built to help everyday Americans who are turned away by traditional credit options. Many individuals face challenges when trying to access credit, whether it's due to a thin credit file, a FICO score below 650, or unexpected expenses that strain their finances. These consumers often have limited choices, sometimes resorting to less favorable options like payday loans or pawn shops. OppFi's mission is to provide a better alternative by offering accessible, consumer-friendly credit solutions. The company partners with community banks to broaden their reach and extend credit access to this underserved population. Through a commitment to best-in-class customer service, transparency, and responsible lending practices, OppFi aims to support these consumers in building better financial health.

The company leverages a technology-driven platform to streamline the borrowing process and make credit more accessible. This includes using advanced algorithms and alternative data to assess creditworthiness, allowing them to serve individuals who might not qualify through traditional scoring methods. OppFi emphasizes financial empowerment and provides resources to help customers improve their financial literacy and stability. Their product offerings, such as installment loans, are designed to be more affordable and manageable than many alternatives available to this demographic. By focusing on the needs of those locked out of mainstream financial options, OppFi strives to be a trusted partner in their customers' financial journeys, helping them navigate financial challenges and work towards a more secure future. The company is dedicated to financial inclusion and continuously works to enhance its loan products and service delivery, positioning itself as a leader in the fintech space for underserved consumers.

Employee benefits

Learn about the employee benefits and perks provided at OppFi.

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Some meals provided

OppFi provides some meals.

Life insurance

OppFi offers life insurance.

Paid sick days

OppFi offers paid sick days.

Dental insurance

OppFi offers dental insurance.

View OppFi's employee benefits
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OppFi

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