Sales & Service Representative, Collector Cars and Motorcycles Program

Company Description

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Job Description

What You’ll Do:

Reporting to the Sales & Service Manager, Collector Cars and Motorcycles Program, you’llplace and maintain insurance coverage for antique auto, collector car and motorcycle products as well as other Lifestyle products. They are responsible for monitoring renewals as well as processing endorsements and cancellations and providing client-focused solutions to customers.

The core parts of your role will be to:

• Selling Lifestyle products by establishing contact and developing relationships with prospects, answering incoming communications.
• Servicing Lifestyle products – motorcycle, collector cars as well as RV, Boats and cottages.
• Actively participating within the team unit and independently to continuously contribute to overall business improvement.
• Identifies and explains appropriate coverage to clients.
• Assists with cross selling other products such as Home, Auto, Commercial etc.
• Generates policies, calculates premiums, and establishes payment methods.
• Communicates with clients regarding existing and possible changes to coverage, in-person, by telephone or email.
• Files applications, attachments, and conversation notes in the appropriate location according to the workflow (paper files or electronically) in Power Broker and applied rating services.
• Responds to questions from clients in-person, by telephone or email.
• Reports claims to the insurance company and follows up with the client.
• Attends trade shows to answer questions or places coverage for clients.
• Files applications in the appropriate location.
• Maintains accurate logs of quotes completed, sales completed, days worked and any other measurements pertaining to monthly reporting requirements.
• Processes endorsements and cancellations at the request of clients.
• Upholds privacy standards when dealing with confidential information.
• Keeps updated on company underwriting guidelines and changing markets.
• Performs other duties as required.

Qualifications

Let’s Talk About You:

This is the unique blend of skills and experience we would love to see in an ideal candidate:

• Completion of secondary school.
• RIBO license is required (AMF or other National Licensing would be considered an asset).
• Willing to get licensed nationally (excluding Quebec).
• CAIB, CPIB, CIP, FCIP, CRM or other industry designations an asset.
• Working knowledge of Microsoft Word, Microsoft Outlook and Microsoft Excel.
• Familiarity with Power Broker or another broker management system is an asset. (Training will be provided)
• Familiarity with Aviva’s Leisure Quote is an asset.
• Proven experience offering client-focused solutions and building long-lasting relationships.
• Knowledge of antiques autos, collector cars and motorcycles is an asset.
• Excellent communication skills, written and verbal.
• Ability to communicate in French is an asset.

We also consider your potential.If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Additional Information

Some of the Perks We Offer:

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:

• Rewarding salary and bonuses that truly value your dedication
• Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
• Access to a wealth of learning resources, including LinkedIn Learning for professional development
• Flexible work-from-home and hybrid options
• Unlock your potential with opportunities for advancement

Let’s work together! If you are interested in this opportunity, please apply online.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.