THE ROLE
The Travel Consultant handles athletic travel support for our collegiate clientele providing the highest personal service to athletes, staff members, officials, and fans. The ideal candidate is dependable, reliable, and punctual with international and domestic group travel experience. Fully remote, working from your home in the United States. The required hours for this position are from 8am-5pm PST, Monday through Friday.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
- Handle vacation coverage for our one-person onsite schools.
- Arrange all aspects of athletic individual travel including GDS domestic and international air, hotel, and car bookings.
- Arrange all aspects of athletic team travel including group contract air, group hotel block, and charter bus bookings.
- Calculate and perform exchanges including group and individual travel, both domestic and international.
- Understand Anthony Travel Group Airline Benefits.
- Understand Anthony Travel Preferred Bus and Hotel Programs.
- Manage group hotel and bus invoicing to meet monthly deadlines.
- Provide excellent customer service to both external and internal customers via phone and email correspondence.
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below represent the knowledge, skill, and/or ability required.
Required Education and/or Experience, Knowledge, Skills, and Abilities:
- Proficient in Sabre GDS with preferred five years travel agency experience.
- Air, car, and hotel booking experience.
- Knowledge of airline exchanges, individual and group pricing records.
- Knowledge of general office PC-based programs, including Microsoft Office 365.
- Strong judgement and decision-making skills.
- Ability to produce accurate work under stress of ticketing deadlines.
- Fast thinking and professional customer service skills.
- Exceptional verbal and communication skills.
- Proven competence in managing multiple tasks concurrently.
- Must be able to come to work promptly and regularly.
CORE VALUES
As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best. We uphold these values in our quest for excellence:
- Exceed all service expectations with our customers, partners, and each other.
- Create value by enriching people's lives.
- Do the right thing and bring others along with us — always.
- Propel the power of diversity in thought, team, and experience.
· Partner to generate win-win solutions.
- Ignite and empower our team's entrepreneurial spirit.
- Exude respect and gratitude — treat others as you want to be treated.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life, and disability insurance, paid time off, and 401k plan.
On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.
Hiring Rate Minimum:
$19.83 hourly (minimum will not fall below the applicable state/local minimum wage thresholds)Hiring Rate Maximum:
$26.44 hourly