Onboarding Engineer

Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey.

Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more.

Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora.

We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others.

What will you be doing?

We are looking for an Onboarding Engineer to become an integral part of our Professional Services team, delivering technical integrations for new and existing client projects.

Joining a growing Professional Services department, you will be coordinating the technical onboarding of our platform, debugging integrations and providing data QA and signoff inline with client’s use cases and the pre agreed statement of works.

The role is very hands-on and you will get involved with the technical side of integration projects, including debugging data flows and API integrations, website tracking and third-party syncs.

Day to day you will work alongside our Enterprise Project Manager who will own the full onboarding process. You will need to keep the EPM and other stakeholders up to date on all integration progress and highlight any delays or risks in a timely manner.

Requirements

What kind of people do well in this role?

Experience:

• You have experience managing multiple technical integrations - with knowledge of:
• API integration with REST API and experience of Postman
• Javascript
• Database concepts and data design
• Debugging data flows

Excellent communicator

• You have exceptional writing skills and can communicate technical information in a clear, concise way.

Incredibly organised

• You are able to juggle multiple tasks at the same time, while able to prioritise deliverables effectively

Data-driven

• You’re comfortable working with big data sets and are able to manipulate these to pull interesting insights

Benefits

• 30 days holiday + 1 day on your birthday (plus bank holidays)
• Mental Health Support (Spill, Calm)
• Cycle to work scheme
• Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection)
• Professional Development Fund
• Fully remote work policy