Octopus EnergyOE

Service and Repair Engineer (Heat Pumps) - NORTH

We're on a mission to make energy greener, fairer, and genuinely better for people.

Octopus Energy

Employee count: 1001-5000

Salary: 38k-42k GBP

United Kingdom only
Apply now
Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.
We are looking for experienced heating engineers who share our vision to move away from fossil fuels and provide sustainable heating technology to our customers.
Do you want to help our customers decarbonise their homes with incredibly low-carbon tech? Can you deliver outrageous service to our customers and take them on a journey to net zero? Are you an ambitious, motivated, service engineer who wants to work at Octopus Energy? If you think you’ve got what it takes, read on…..
As a Heat Pump Service and maintenance engineer, you’ll carry out all service activities, as well as diagnosing faults, repairing, and commissioning products on-site.

What you'll do

  • Work as part of a team to maintain our customers' low carbon technology, starting with Air Source Heat Pumps and including commissioning, servicing, fault diagnosis and repairs.
  • Support the aftercare team as a second-level technical advisor for all product types to troubleshoot and help resolve technical issues.
  • Provide technical advice on all products and assist in the identification and resolution of technical issues by telephone support, email, or direct site contact.
  • Advise customers on system setup and operation.

What you'll have

  • A good few years experience in installation and/or maintenance of HVAC equipment under your belt, with the ability to diagnose and repair faults, in particular, electrical fault finding multimeter experience
  • Domestic hot cold-water system knowledge
  • Post-qualification experience within the industry and appropriate qualifications to be able to work with minimal supervision

Qualifications

  • You need a minimum NVQ level 2 (or equivalent experience) within the Plumbing and Heating pathway
  • A full clean Driving Licence (no more than 6 points)
  • It would be great if you had some of the below too:
  • WRAS Water Supply Regs
  • UHW10/HWSS Unvented DHW Storage Systems
  • Gas safe certification
  • BPEC L3 or equivalent in heat pump installation
  • F-Gas
  • Part L Energy Efficiency

What we offer

  • £38,000 - £42,000 OTE
  • £2,500 annual bonus
  • Share Options in Octopus Energy
  • £25 per week lunch allowance
  • Use of company tools
  • Uniform and all PPE
  • Company Vehicle and fuel
  • Support for personal development in Renewable Tech
  • Octopus Energy benefits package (see below)

Other Perks

If this sounds like you then we'd love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

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About the job

Apply before

Jun 26, 2024

Posted on

Apr 27, 2024

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 38k-42k GBP

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Octopus Energy

Learn more about Octopus Energy and their company culture.

View company profile

We're on a mission to make energy greener, fairer, and genuinely better for people. Our global energy revolution is backed by Generation, the sustainable fund co-chaired by Al Gore. We have thousands of diverse roles ready to be filled across our Group and around the world.

Europe's best-funded green tech start-up

We're one of the few UK 'double unicorns', building cutting-edge technology to drive the global green energy revolution.

Recently we were honoured to receive $600 million investment from Al Gore’s own sustainable investment fund, Generation – a massive vote of confidence from one of the world's foremost climate action leaders.

Transforming the energy system using tech

Our industry-leading tech platform Kraken is revolutionising the energy system to make power cheaper, greener, and better for people. It's licensed to support 17 million customer accounts globally, and we aim to serve 100 million by 2027.

Kraken’s unlocking an energy grid that works like the internet: key to accelerating the world’s transition to a decentralised, 100% green energy system.

The best-loved energy supplier in the UK

We've gone from a tiny startup supplier to a global leader in just 5 years, and through that relentless growth we still put customers at the heart of everything we do. That's how we've got five stars on TrustPilot based on over 100,000 customer reviews and why consumer champions Which? have named us a Recommended Provider for the last five years in a row.

We're fighting to make energy fairer, more affordable, and more accessible for all.

What it's like to work at Octopus

We’ve got an important, urgent mission to bring affordable, green energy to the world, and every person at Octopus works relentlessly to make that change happen fast.

We work with freedom and responsibility. You'll get a lot of trust to run with ideas and take ownership of what you do.

Our founder Greg has a theory that building a great team should be like building a dry-stone wall: rather than forcing people into 'cuboids' and sticking them together in neat little rows, we take authentic humans, and find ways for them to fit together naturally to form a truly solid team full of unique perspectives and strengths. This way of working isn't for everyone. You have to drive your own work forward; be agile, flexible, and personally accountable for everything you do, from idea to conception.

Employee benefits

Learn about the employee benefits and perks provided at Octopus Energy.

View benefits

Tech Support

Octopus Energy ensures that all tech requirements for employees are met to facilitate their work.

Free Breakfast & Drinks

Octopus Energy provides free breakfast, fruit, great coffee, soft drinks, and ice lollies in their offices.

Family-Friendly Policies

Octopus Energy supports parents with access to tax-free childcare and competitive maternity and paternity pay.

Headspace Subscription

Octopus Energy provides Headspace licenses to employees, supporting their mental health and work-life balance.

View Octopus Energy's employee benefits
Claim this profileOctopus Energy logoOE

Octopus Energy

Company size

1001-5000

Founded in

2015

Chief executive officer

Greg Jackson

View company profileVisit octopus.energy

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