OctoMLOC

Staff Solutions Architect

OctoAI delivers production-grade GenAI solutions running on the most efficient compute, empowering builders to launch the next generation of AI applications.

OctoML

Employee count: 51-200

United States only
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OctoAI is a leading startup in the fast-paced generative AI market. Our mission is to empower businesses to build differentiated applications that delight customers with the latest generative AI features.
Our platform, OctoAI, delivers generative AI infrastructure to run, tune, and scale models that power AI applications. OctoAI makes models work for you by providing developers easy access to efficient AI infrastructure so they can run the models they choose, tune them for their specific use case, and scale from dev to production seamlessly. With the fastest foundation models on the market (including Llama-2, Stable Diffusion, and SDXL), integrated customization solutions, and world-class ML systems under the hood, developers can focus on building apps that wow their customers without becoming AI infrastructure experts.
Our team consists of experts in cloud services, infrastructure, machine learning systems, hardware, and compilers as well as an accomplished go-to-market team with diverse backgrounds. We have secured over $130M in venture capital funding and will continue to grow over the next year. We're based largely in Seattle but have a remote-first culture with people working all over the US and elsewhere in the world.
We dream big but execute with focus and believe in creativity, productivity, and a balanced life. We value diversity in all dimensions and are always looking for talented people to join our team!

Overview: As a Staff Solutions Architect, you will lead post-sales technical interactions with OctoAI’s customers. You will become a trusted advisor, enabling customers to achieve business-focused outcomes with our platform and services and partner with Customer Program Managers to shape and execute a strategy to drive adoption, broader usage, and account growth. Besides being self-motivated, creative, and solution-focused, you have a proven track record in post-sales implementation and the deployment of technical products marketed to developers. Your skills include familiarity with the emerging Gen AI landscape, and cloud deployment technologies, and you have a demonstrated ability to think strategically about business, product, and technical issues.

Responsibilities:

  • Proactively guide customers throughout their entire lifecycle from onboarding to scaling up a deployment, providing key technical guidance and problem-solving along the way.
  • Identify and develop ways for customers to improve the Gen AI workflows that power their products (eg using RAG, model evaluation techniques, multi-step image generation pipelines, etc)
  • Become an expert user of the OctoAI platform to build and present reference architectures, technical guides, and demo applications for customers.
  • Build strong relationships with customers to enable them to become OctoAI advocates and evangelists
  • Partner with Customer Program Managers and Account Executives to create strategies for account growth and to maximize value creation for users.
  • Develop a strong partnership with our world-class OctoAI engineering teams, serving as a customer advocate while also helping them balance business priorities and prioritize the product roadmap.
  • Contribute to technical marketing activities like blogs, webinars, and live sessions.
  • Capture, implement, and share best practices/knowledge among the OctoAI user community
  • Keep abreast of trends in the quickly evolving Gen AI industry to serve as a trusted advisor on the newest technologies and practices

What we look for:

  • 5+ years of Solutions Architect or Solutions Engineering experience with SaaS or Enterprise platform-based solutions
  • Experience leading customer-facing generative AI, cloud deployment, or data engineering post-sales implementations, including deployments directly in customers’ environments
  • Experience with Gen AI technologies such as Stable Diffusion and Large Language Models. Previous work on RAG solutions and PEFT/LoRA is a plus.
  • Professional experience with cloud deployment technologies, such as Docker, Kubernetes, and tools of major cloud providers (AWS/GCP)
  • Proficient with Python and Bash scripting (other languages, such as Javascript/Typescript, Go, are a plus).
  • Strong presentation skills and ability to tailor communication of technical concepts depending on audience familiarity with the material
  • An interest in and curiosity for self-guided learning of new technologies
  • Comfortable working in a fast-paced, small team environment and ability to operate with good judgment relatively independently.
  • Ability to be resourceful and resilient when faced with ambiguity and new challenges
  • Demonstrated ability in working cross-functionally with sales/customer success/product and engineering teams.
  • B.Sc in Computer Science or related field or equivalent experience.
We recognize that people come with experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Diversity & Inclusion:Our mission extends beyond technological breakthroughs; we aim to mirror the diverse world we serve. We understand the unique insights, creativity, and perspectives a diverse team can bring, and we're actively seeking to broaden our horizons. As we look to the future, we aim to address our current diversity gaps and set new industry standards for inclusivity.
Benefits Our Team Enjoys: • Comprehensive Healthcare: Fully covered premiums for employees and their dependents, including Medical, Dental, Vision, Life Insurance, and Disability Insurance. • Competitive Compensation: A mix of salary, bonuses, and meaningful stock options. • Financial Benefits: Flexible Spending Accounts for healthcare and dependent care, as well as a Health Savings Account for those opting for a high deductible plan. • Future Planning: 401(k) options. • Flexible Work Options: Remote and teleworking capabilities. • Work-Life Balance: Flexible work hours, generous time off policies, company-sanctioned downtime twice a year, and company-paid holidays. • Parental Benefits: Comprehensive parental leave plans for all new parents. • Volunteer Time Off (VTO): Four days a year to give back and make a difference in communities. • Additional Leaves: Including disability, paid family medical leave, and paid military leave.
At OctoAI, we believe in creating an environment where everyone is valued and respected. Discrimination doesn't have a place in our culture. We evaluate individuals based on their abilities and effectiveness. We're committed to equal opportunity and ensuring that all qualified applicants receive consideration, free from biases related to race, color, religion, gender, identity, orientation, national origin, genetics, disability, age, or veteran status.

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About the job

Apply before

May 23, 2024

Posted on

Mar 24, 2024

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About OctoML

Learn more about OctoML and their company culture.

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OctoAI delivers production-grade GenAI solutions running on the most efficient compute, empowering builders to launch the next generation of AI applications.

We believe in the power of AI to improve lives.

To get there, AI must become more sustainable and accessible. Our goal is to empower creators to harness the transformative power of ML to build intelligent applications.

OctoML makes AI more sustainable through efficient model execution and automation to scale services and reduce engineering burden. We make AI more accessible by enabling models to run on a broad set of devices and easier to deploy without specialized skills.

Our Story

OctoML was spun out of the University of Washington by the creators of Apache TVM, an open source stack for ML portability and performance. TVM enables ML models to run efficiently on any hardware backend, and has quickly become a key part of the architecture of popular consumer devices like Amazon Alexa.

Recognizing the potential for TVM and technologies like it to transform the full scope of the ML lifecycle, OctoML was born.

What's in a Name?

Thinking about the type of company we wanted to build, we took inspiration from the playful, clever, curious octopus. These unconventional thinkers have a unique, distributed intelligence that spans their entire body.

They are adaptive enough to camouflage at a moment’s notice, and creative enough to complete puzzles, build gardens, and use tools. Plus, like any good engineer, they love to take things apart.

Our operating principles

  • Empower users: We believe in knowing our “why” — the compelling higher purpose that inspires us and acts as the source of all we do. At OctoML, our users are our “why.”

  • Execute with agility and focus: To build something brand new, we believe in dreaming big and following through on bold ideas. We listen to our users and to each other, adapting to new ideas and ways to work together that help us reach our goal.

  • Build a great company together: Through kind collaboration we will foster a welcoming and supportive culture, communicate openly and respectfully, and lead with empathy.

Employee benefits

Learn about the employee benefits and perks provided at OctoML.

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Volunteer opportunities

Four days a year to give back and make a difference in communities.

Retirement Planning

Employees at OctoML can plan for the future with a 401k plan and health savings accounts.

Remote-First Culture

OctoML embraces a remote-first culture, offering family-friendly policies and flexible work schedules.

Paid Parental Leave

OctoML supports new parents with paid parental leave, ensuring they can take care of their family needs.

View OctoML's employee benefits
Claim this profileOctoML logoOC

OctoML

Company size

51-200

Founded in

2019

Chief executive officer

Luis Ceze

Employees live in

View company profileVisit octoml.ai

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