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NICENI

Sales Associate

NICE Ltd. specializes in customer experience management with a focus on AI-driven solutions.

NICE

Employee count: 5000+

Canada only

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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As a Sales Associate (SA) on the Account Growth Team, you will act as a growth multiplier within Enterprise and Strategic accounts. Your mission is to increase revenue yield by executing defined account growth motions, generating incremental pipeline, and closing right-sized opportunities—all in tight alignment with Account Executives (AEs) and their account strategies. This is not an administrative role; it’s a high-impact sales position focused on accelerating account penetration and driving measurable growth.

How will you make an impact?

  • Expand relationships and drive growth by coordinating with AEs on strategic actions.
  • Own and close right-sized opportunities that accelerate total account ARR.
  • Generate incremental pipeline through targeted outreach, re-engagement of dormant opportunities, and campaign-driven follow-up.
  • Increase deal size, velocity, and account penetration by executing expansion and cross-sell motions.
  • Maintain momentum between AE-led executive conversations by advancing procurement, legal, and technical threads.

Have you got what it takes?

  • 2+ years’ experience in SaaS sales
  • Proven ability to create pipeline and close deals within or exceeding goals.
  • Skilled in multi-threading conversations below the executive level and uncovering whitespace opportunities.
  • Comfortable managing parallel deal threads and accelerating deal cycles.
  • Strong collaboration skills to operate as an embedded partner to AEs.
  • Ability to execute growth-producing motions without drifting into administrative tasks.
  • French speaking preferred

You will have an advantage if you also have:

  • Experience in Enterprise or Strategic account management.
  • Familiarity with SaaS sales motions and expansion strategies.
  • Strong understanding of quoting and approvals processes.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10110
Reporting into:
Manager, Sales SMB
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

About the job

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Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Canada +/- 0 hours

About NICE

Learn more about NICE and their company culture.

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At NICE, we are passionate about empowering organizations of all sizes to deliver amazing customer experiences everywhere. Our unified open cloud platform, NICE CXone, helps businesses manage every interaction across voice and digital channels. By leveraging advanced artificial intelligence capabilities, we improve service efficiency and empower frontline agents with the tools they need to excel in their roles.

NICE was founded in 1986 and has established itself as a leading player in customer experience management. With over 8,000 employees globally, we are committed to helping our customers succeed by providing a comprehensive range of solutions designed to meet diverse needs. Our platform integrates perfectly with various systems, transforming how organizations engage with their clients. We aim to facilitate exceptional experiences that lead to customer loyalty and satisfaction.

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