Opportunity for impact
Newfire is seeking a Senior Program Manager with SaaS experience to drive the modernization and spearhead the development of a unified, next-generation clinical technology platform for a current healthcare client. This new platform will serve as the foundation for all clinical data and operations across every line of business. By creating a robust and innovative solution, this leader will enable enhanced care management, utilization management, and data-driven decision-making—ultimately working to improve healthcare outcomes for millions of Americans.
Role & responsibilities
- Lead the end-to-end delivery of a multi-phase RCM technology implementation, ensuring alignment with strategic goals, timelines, and quality standards.
- Partner with executive sponsors, business leaders, operations teams, and technical stakeholders to define scope, success metrics, and phased rollout strategies.
- Develop and maintain integrated program plans, budgets, resource forecasts, and risk mitigation frameworks.
- Oversee vendor relationships, ensuring performance, accountability, and adherence to contractual deliverables.
- Facilitate governance structures, including weekly program reviews, steering committee updates, and executive-level reporting.
- Drive change management efforts to support business adoption, workflow transformation, and user enablement.
- Identify, assess, and proactively manage risks, interdependencies, and escalation pathways to maintain program momentum.
- Establish clear accountability models, KPIs, and communication channels across cross-functional teams.
- Leverage Microsoft technologies for structured tracking, reporting, collaboration, and executive insights.
You’re a Perfect Match If You Have:
- 9+ years of progressive program or project management experience, including at least 5 years leading healthcare technology or Revenue Cycle Management (RCM) implementations.
- Demonstrated success delivering large, multi-phase system rollouts within complex healthcare environments.
- Strong understanding of end-to-end revenue cycle workflows, including patient access, coding, billing, claims management, and reimbursement processes.
- Experience operating in consulting or client-facing delivery models, managing multiple stakeholders across business and technical teams.
- Proven ability to define scope, success criteria, governance structures, and execution roadmaps for enterprise-level initiatives.
- Strong risk management and resource planning capabilities, with the ability to proactively mitigate issues before they impact delivery.
- Experience managing external vendors and ensuring alignment with program objectives, timelines, and contractual commitments.
- Proficiency in Microsoft technologies, including Azure DevOps, MS Project, Power BI, Teams, SharePoint, and related collaboration tools.
- Professional certifications such as PMP, PgMP, or equivalent are strongly preferred.
The Offer
Offers are contingent upon successful completion of a background screening. Background screenings will be conducted in compliance with applicable laws and will not be initiated without your consent.
