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NeoWorkNE

Senior IFS Techno-Functional Consultant / IFS Platform Specialist

NeoWork is a global staffing and operations partner that specializes in providing outsourced talent, enabling companies to scale efficiently and effectively.

NeoWork

Employee count: 51-200

Colombia only

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We are seeking a highly experienced IFS Techno-Functional Platform Specialist to support and optimize the IFS Cloud environment across configuration, extensibility, integrations, and platform administration. This is not a core development role, but requires deep hands-on expertise with IFS configuration, workflows, security, upgrades, and troubleshooting within a complex enterprise environment.

Core Responsibilities

IFS Configuration & Platform Administration

  • Configure and support IFS Cloud platform (Aurena client, page designer, custom fields, custom actions)
  • Manage IFS extensibility framework (custom events, workflows, business process automation, projections)
  • Administer security model including users, roles, permission sets, and access control
  • Manage background jobs, scheduled tasks, report routing, and system configurations
  • Support IFS upgrades, service updates, environment readiness, regression validation, and rollback planning

Integrations & Technical Support

  • Support IFS Connect, queues, routing rules, and platform integrations
  • Troubleshoot application, workflow, data, and integration-related issues
  • Investigate logs, system behavior, and performance issues to identify root causes
  • Monitor system health, background processing, and platform performance
  • Support configuration and optimization of native and extended IFS functionality

Collaboration & Documentation

  • Partner with IT/IS teams and business stakeholders on prioritization and solution design
  • Coordinate platform changes, enhancements, and system improvements
  • Document configurations, integrations, workflows, and technical procedures
  • Support continuous improvement and automation initiatives

Requirements

  • Strong hands-on experience with IFS Cloud / IFS Applications
  • Deep experience in IFS configuration, extensibility, and platform administration (not core code development)
  • Experience with Aurena, custom fields, custom actions, events, workflows, and projections
  • Strong knowledge of IFS security model (users, roles, permissions, access control)
  • Experience supporting IFS upgrades, maintenance, and troubleshooting
  • Experience with IFS Connect, integrations, queues, and routing rules
  • Strong analytical and problem-solving skills within ERP environments
  • Ability to work independently in a remote environment
  • Strong communication skills and experience working with U.S.-based teams

Nice to Have

  • Experience in complex enterprise environments
  • Exposure to business process automation and system optimization
  • Familiarity with integration best practices and documentation standards
  • Experience with performance tuning and platform monitoring within IFS

Benefits

  • We offer health insurance for contractors
  • Holiday Extra Pay
  • The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
  • This is a 100% home-based position
  • We prioritize the mental health of our team members and offer mental health days to support their well-being.
  • In addition to the base salary, performance-based incentives are provided.
  • There is an annual review and appraisal process in place.
  • There are ample opportunities for professional growth and advancement within the company.

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

Colombia +/- 0 hours

About NeoWork

Learn more about NeoWork and their company culture.

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NeoWork is a groundbreaking global staffing and operations partner that is reshaping the way companies find and manage talent. Founded in 2017 by Joshua Eidelman, NeoWork has quickly become a leader in the outsourcing industry, rooted in the ethos of providing high-quality, dedicated team members. Based in Miami, Florida, NeoWork started its journey after Eidelman's experience in Colombia revealed a wealth of untapped talent ready to support American businesses. He recognized that many companies could benefit immensely from skilled professionals in a remote capacity.

What sets NeoWork apart from traditional Business Process Outsourcing (BPO) models is its commitment to treating outsourced workers as integral parts of their client's operations. By offering services that include recruitment, employee benefits, upskilling, and ongoing engagement, NeoWork not only caters to the operational needs but also fosters a positive work culture for its staff. With a focus on building long-term relationships and ensuring high satisfaction rates, NeoWork places tremendous value on its people. The company aims to serve businesses of all sizes with personalized outsourcing solutions that drive performance and growth.

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NeoWork

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