Nelnet Business Services (NBS) provides payment technology, education services, and learning management solutions to education and faith-based organizations. The company is seeking a bilingual Assistant Account Manager to respond to incoming payer/applicant phone calls and emails, resolve issues, and provide follow-up on inquiries.
Requirements
- High school graduate
- Two years of related work experience
- Ability to consistently meet or exceed department standards
- Strong focus on customer satisfaction
- Excellent accuracy with attention to detail
Benefits
- Medical
- Dental
- Vision
- HSA
- FSA
- Generous Earned Time Off
- 401K
- Student Loan Repayment
- Life Insurance
- AD&D Insurance
- Employee Assistance Program
- Employee Stock Purchase Program
- Tuition Reimbursement
- Performance-Based Incentive Pay
- Short- and Long-Term Disability
- Robust Wellness Program
