Senior Copywriter

Nav is the leading credit and financial health platform used by more than 2.4 million small business owners in the United States.

We’re on a mission to give every small business owner the chance to succeed. The team views each day as an opportunity to challenge the norm, push boundaries, and create meaningful products, services, and experiences that make a positive difference for small business owners each and every day.

At Nav, our team is just as diverse as the customer base we serve. And, that’s something we’re incredibly proud of. We value individualism just as much as we do hard work, talent and smarts.

Working at Nav isn’t just a job — it’s an opportunity to gain invaluable experience, work with dedicated professionals, and make a real, lasting impact.

If you’re ready to be part of a team that’s driven by heartfelt purpose and data, let’s talk.

As a Senior Copywriter, you operate as a senior creative individual contributor. You are responsible for partnering with marketing and creative on concept development, shaping campaign narratives, and elevating the quality of storytelling across Nav’s marketing.

You don’t just execute against briefs — you help define them. You partner directly with marketing stakeholders and senior designers to develop ideas from the ground up, translating business and product strategy into compelling, insight-driven creative.

This role requires a balance of conceptual thinking, strategic translation, and exceptional craft, with ownership over how messaging comes to life across channels.

YOU WILL:

• Lead concepting for campaigns and initiatives in partnership with marketing stakeholders and senior designers/art directors
• Co-create big ideas, narratives, and campaign platforms from early-stage briefs through execution
• Operate as a creative lead for copy, setting a high bar for originality, clarity, and impact
• Translate product, brand, and growth strategy into clear, compelling messaging frameworks at the campaign and channel level
• Shape how Nav’s story shows up across the customer journey, ensuring cohesion and consistency
• Elevate and evolve Nav’s brand voice through thoughtful application and refinement
• Develop high-impact copy across a range of surfaces, including landing pages, email, paid media, video, radio, SMS, push notifications, and more
• Ensure work is not only creatively strong, but also accurate, compliant, and aligned to performance goals
• Scale ideas across channels while maintaining narrative integrity
• Partner closely with product marketing, growth, lifecycle, and design to align on goals and bring ideas to life
• Help shape briefs, challenge assumptions, and contribute to upstream thinking
• Present work confidently and guide stakeholders toward strong creative decisions
• Collaborate with performance teams to test, learn, and refine messaging
• Use data and customer insights to improve clarity, resonance, and conversion
• Identify gaps in the customer journey and proactively propose solutions

WHO YOU ARE:

• 7+ years of experience in copywriting, content, or creative roles
• Experience in fintech, banking, lending, or small business ecosystems is a plus
• You generate original ideas and translate them into compelling, full-funnel campaigns
• You understand how creative work ladders up to business and marketing goals
• You write clear, engaging, and accurate copy across formats and channels
• You can simplify nuanced financial or technical concepts without losing meaning
• You work seamlessly with designers as a true creative partner
• You’re confident presenting, defending, and evolving ideas with stakeholders
• You take initiative, navigate ambiguity, and drive work forward

More about Nav

Inclusion at Nav:

At Nav, we celebrate what makes our employees unique because the businesses we serve are progressively diverse and distinctly original. Navericks are diverse, side hustlers, immigrants, veterans, queer, and we push generational boundaries. We are college dropouts, PhDs, special needs parents, allies, pet owners and community leaders. Navericks are human. We are committed to upholding a safe, supportive environment where everyone matters. We are committed to making a better future for all of us. We have created a workplace where people of all backgrounds can express their identities authentically. To put it simply, we want you to be proud to be you.

Our Compensation Philosophy is simple but powerful:

At Nav, we are transparent about our total rewards, including pay, across all levels and roles. We believe great, enduring relationships are grounded in trust and transparency. Compensation shouldn’t be a distraction, and employees should understand how pay and career advancement decisions are made. Providing equal pay for equal work is table stakes for being a great place to work. Gender and ethnic inequity should only be something that our children read about in history books. We believe providing Navricks with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team.

During the interview process, your recruiter will be explaining how our rubrics work across all of our total rewards (base, equity, bonus, perks, and benefit) offerings. The base salary for this role is targeted between $115,000 - $140,000 per year. Final offer amount is determined by your proficiencies within this level.

Our impact on you:

Competitive Pay. Company Ownership. Unlimited Vacation. Benefits Day One. 6 Weeks Paid Parental Leave. Work From Anywhere (yes we were distributed before it was cool). Flexible Work Arrangements. Free Telehealth and Telemental Health For All Employees. Employee Networking and Events. Community Network Groups (women’s, PRIDE, culture). Meaningful Perks and Rewards. Learning and Development Opportunities. Pet Insurance.

A Naverick’s DNA:

• We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.
• We practice straight talk and listen generously to each other with empathy. We value different opinions and point of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.
• We hold ourselves accountable for delivering results. We choose to not to be a victim of circumstance. We make decisions & take responsibility so that we can act & support each other, rather than adopting defensive, and “finger pointing” behaviors.
• As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.

If you are based in California, we encourage you to read our privacy notice for California residents linked here.