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NarvarNA

Lead Technical Talent Acquisition Partner

Narvar is an intelligent customer experience platform that helps retailers inspire long-term customer loyalty through seamless post-purchase experiences.

Narvar

Employee count: 201-500

Salary: 125k-165k CAD

Canada only

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Location: Remote (Canada)

The Role

At the intersection of bleeding edge technical recruitment and executive strategy, you will be the driving force behind how we scale our most critical teams. As a Lead Talent Acquisition Partner, you aren’t just filling seats; you are a talent consultant and a cultural architect. You will lead the charge in identifying top-tier technical talent and executive leadership, ensuring that every hire elevates our collective bar for excellence.

Working closely with our CTO and Senior Engineering leaders, you will act as a talent scout and a strategic advisor, coaching hiring managers on best practices while navigating the complexities of a competitive global market. Whether you’re architecting a new sourcing strategy or closing a high-stakes executive candidate, you’ll have the autonomy to make a massive impact on our trajectory.

Day-to-day

  • Full-Cycle Ownership: Manage the end-to-end recruitment process for senior technical roles and strategic leadership positions, from initial approval to offer.
  • Strategic Sourcing: Build and maintain a robust pipeline of passive talent through creative sourcing, networking, and leveraging data-driven insights.
  • Stakeholder Coaching: Act as a trusted advisor to hiring managers, providing market intelligence, refining job profiles, and coaching them on inclusive interviewing techniques.
  • Negotiation & Closing: Lead complex offer negotiations, including base, bonus, and equity structures, ensuring a high conversion rate and a world-class candidate experience.
  • Process Evolution: Identify bottlenecks in our hiring funnel and implement scalable solutions to improve speed-to-hire without compromising on quality.

What we’re looking for

  • 7+ years of experience in full-cycle recruitment, with a significant focus on technical environments (Software Engineering, Product, Data Science, AI).
  • Proven track record in leadership or executive-level hiring, demonstrating the ability to navigate complex stakeholder relationships and high-stakes negotiations.
  • Deep Technical Fluency: You understand the difference between a backend engineer and a systems architect, and you can speak the language of the candidates you’re sourcing.
  • Data-Driven Mindset: You use metrics (like pass-through rates and source of hire) to tell a story and influence hiring decisions.
  • Owner Mentality: You thrive in ambiguity and are comfortable building processes from scratch in a fast-evolving landscape.
  • Empathy-First Approach: You prioritize the candidate experience above all else, ensuring every person walks away with a positive impression of the brand.

Bonus Points

  • Previous experience at a fast paced startup
  • Experience using modern ATS platforms (e.g., Greenhouse, Lever) and advanced sourcing tools beyond LinkedIn Recruiter (Findem, Gem, Juicebox, Seekout, etc)
  • A background in "Talent Intelligence"—using market mapping to help leadership decide where to open new hubs or offices
  • Experience operating within a Globally distributed team

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.
The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.
Narvar Pay Range
$125,000—$165,000 CAD

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About the job

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Job type

Full Time

Experience level

Salary

Salary: 125k-165k CAD

Experience

7 years minimum

Location requirements

Hiring timezones

Canada +/- 0 hours

About Narvar

Learn more about Narvar and their company culture.

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At Narvar, we are fundamentally reshaping the post-purchase landscape through pioneering technology and a relentless focus on innovation. Our platform is engineered to transform the critical, yet often overlooked, phase of the customer journey into a powerful engine for loyalty and growth. By leveraging sophisticated artificial intelligence and machine learning algorithms, we empower over 1,500 of the world's most admired brands—including industry giants like Sephora, Levi's, and LVMH—to deliver seamless, personalized, and proactive experiences that don't just meet, but anticipate consumer needs. Our proprietary intelligent platform, IRIS™, processes billions of data points from countless consumer interactions, enabling us to provide unparalleled insights and predictive analytics. This allows our partners to offer precise delivery estimates, streamline returns, and communicate with customers across a multitude of channels with exceptional clarity and relevance.

Our commitment to innovation extends beyond just tracking and returns. We are at the forefront of developing solutions that tackle complex challenges such as delivery claim fraud and operational inefficiencies. Narvar's advanced AI-driven tools help retailers protect their revenue by intelligently identifying and mitigating risk, while simultaneously enhancing the experience for legitimate customers. We are not merely providing software; we are building a comprehensive ecosystem that connects retailers, carriers, and consumers in a more transparent and efficient way. Through our groundbreaking technology, we are revolutionizing the post-purchase journey, turning what was once a cost center into a significant opportunity for brands to build trust, foster advocacy, and secure sustainable, long-term growth in an increasingly competitive e-commerce environment. Narvar is dedicated to simplifying the everyday lives of consumers by making every post-purchase interaction a moment of delight.

Employee benefits

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Paid sick days

Narvar offers paid sick days for employees.

401(K)

Narvar offers a 401(K) retirement savings plan.

Paid holidays

Narvar offers paid time off for recognized holidays.

Life Insurance

Narvar offers life insurance coverage to its employees.

View Narvar's employee benefits
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Narvar

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