Companion Animal Territory Senior Representative (Greenville/Rocky Mount, NC)

Job Description

Our Sr. Territory Representatives interact face to face with our customers, understand their needs and consult to offer the right solutions. We work collaboratively in field sales teams and play a critical role in supporting our customer centric business model.

This position is responsible for working in their respective territory to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health division, Companion Animal product portfolio, supporting pull-through activities relative to the customer strategy, and ensuring that our Company's Animal Health division is viewed as bringing value and technical innovations aligned to our strategic focus - The Science of Healthier Animals. In addition, the Sr. Territory Representative demonstrates an understanding of the resources available across our Company's Animal Health division and our Distribution Partners.

This role will cover the Greenville/Rocky Mount, NC territory. It is preferred that our sales employees reside in the territory in which they cover but our company requires that they live no more than 25 miles from the border of the territory which they cover.

Essential Accountabilities:

• Communicates about our product portfolio in a way that's meaningful and relevant to each individual customer; customizes discussions and interactions based on understanding of customer's needs.

• Primary point of contact for assigned customers, meet with key personnel/decision makers to understand practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business opportunities.

• Develops customer strategy - outlining strategy for interactions/relationship, solutions, partner involvement and potential offerings for customer resulting in solutions, partner involvement and potential offerings for customers resulting in sales opportunities and account sales growth of Animal Health products and services.

• Develops territory and specific account plans for all key customers. Partners with National Account Managers, Corporate Account Team, and Distribution Field Partners to maintain strong focus on key accounts and corporate owned clinics to drive occupancy and sales growth.

• Works collaboratively across all species teams to foster our Company's approach to enhance knowledge of the entire Animal Health product portfolio.

• Shares with other team members within the region to foster growth and development within the team.

• Analyzes monthly sales results and manage expenses within budget guidelines.

• Identifies and selects programs/services available within Animal Health’s available resources to address customer needs and provide education & training opportunities to accounts.

• Works with leadership and Field Professional Services to develop and deliver relevant offerings that address desired customer needs.

• Develops current understanding of Animal Health products, industry trends and competitor landscape.

• Articulates and communicates relevant customer, industry, product, and market trends appropriately through the organization.

• Responsible for developing and meeting learning and development objectives agreed upon with leadership.

Scope and Context:

This position is an individual contributor role.

Our Enterprise Leadership Skills are designed to

• Shape our Future

• Unlock Potential

• Deliver Impact

Enterprise Leadership Skills

• Entrepreneurship

• Business Savviness

• Strategic Planning

• Decision Making

• Talent Growth

• Emotional Intelligence

• Networking & Partnerships

• Coaching & Development

• Diversity, Equity & Inclusion

• Influence

• Execution Excellence

• Change Catalyst

• Ownership & Accountability

• Innovation

• Motivation & Inspiration

Ways of Working Behaviors

• Win As One Team

• Focus On What Matters

• Act With Urgency

• Experiment, Learn & Adapt

• Embrace Diversity & Inclusion

• Speak Up & Be Openminded

Background & Education

Minimum Qualifications:

• Bachelor's Degree required (applicants with pending degrees will be considered, but degree must be completed prior to starting with our Company)

Required Skills/Abilities:

• Minimum 5 years sales experience

• Excellent interpersonal/communication and presentation skills

• Demonstrated motivation and focus on achieving measurable, tangible results.

• Commitment to collaboration as the normal mode of working and resolving problems.

• Demonstrated understanding of positions’ contribution to the business goals and willingness to adopt changes to current processes to meet customer needs.

• Demonstrated ability to independently understand customers’ evolving needs and expectations and combines with knowledge of customers’ organization and culture to drive results.

• Effective application of selling techniques and approaches, simultaneously managing multiple customers/accounts at different stages of the sales process, articulating the value of Animal Health products using approved resources.

• Demonstrated ability to identify, develop and manage a diverse mix of accounts independently within a territory, including some complex accounts, and to develop plans based on unique opportunities and customer needs.

• Proficient computer skills including working knowledge of Word, Excel and PowerPoint and the ability to use an iPad.

• Ability to work both independently and as part of a team.

• Ability to travel overnight and some weekend activity.

Preferred Skills & Abilities

• Sales experience and/or experience within the Animal Health Industry.

• Knowledge of the animal health biological and pharmaceutical products.

• Understanding or prior experience working with distribution.

• Multi-lingual fluency preferred, particularly in Spanish.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills: