MonzoMO

Senior Credit Manager, Business Borrowing

At Monzo, we’re building a new kind of bank. One that lives on your smartphone and built for the way you live today.

Monzo

Employee count: 1001-5000

Salary: 119k-161k GBP

United Kingdom only

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo

📍London or Remote (UK) | 💰 £119,000 - £161,000 + Options + Benefits | Data Team, Borrowing

Our team;

Our Borrowing (lending) team is growing and we’re looking for Credit Managers and Analysts for our credit risk function, to grow lending to our business banking customers. The ideal candidate should have knowledge of providing credit to small and medium size sole traders and limited companies, automated decisioning and Credit Risk Management activities.

You will work in the credit risk team responsible for credit strategy for our business lending products. As the size of our Business Banking customer base grows, we are building lending products to support our customers funding needs. We aim to create a genuine feel-good factor when it comes to business credit, and are looking for driven, analytical and creative individuals to help us achieve this goal.

With your experience of developing credit risk strategies specifically for small and medium enterprises and building best in class credit capabilities, you'll help drive the success of Monzo's borrowing propositions. You will be responsible for developing our credit and pricing strategies as we bring to market new lending products. You will work with colleagues across teams to make sure we are building profitable lending portfolios and amazing products for our customers.

Your day-to-day:

  • Leading initiatives designing and implementing credit and pricing strategies for our business lending products
  • Monitoring the performance of our existing strategies, and iterating to improve them
  • Supporting the design and roll-out of new products and customer journeys
  • Leading initiatives to improve our credit underwriting, boost growth and/or manage portfolio risk
  • Working with people from engineering, marketing, product, risk and control to design and deliver initiatives
  • Overseeing the development and monitoring our credit models to forecast cash flows and assess net present value of new lending cohorts
  • Providing guidance and challenge on credit proposals which will be adopted as Monzo underwriting policy
  • Supporting the design and roll-out of new lending strategies by finding patterns in the data and translating these into insights
  • Promoting a data culture through robust database tables and dashboards that provide insights and support data-driven decisions
  • Assessing how the lending portfolio of particular products will perform over time
  • Mentoring and managing a team of credit analysts

You should apply if:

  • You have strong domain expertise in providing lending products to small businesses
  • You have a deep understanding of how business lending works, including regulation and industry best practice
  • You have a solid understanding of lending economics and have experience developing and deploying underwriting strategies and credit models
  • You have strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus
  • You can bring a dynamic energy to the team, and are keen for the chance to improve our products and help ship changes to our customers
  • You are a strong communicator, able to cut through complex problems and articulate decision points
  • You have experience in project management and leading high performing teams
  • You work well collaborating in a team with diverse skill-sets and personality types
  • You have a working understanding of the regulations that apply to lending in the UK
  • You are highly motivated and energised by the idea of bringing positive impact to our customers and Monzo

The Interview Process:

Our interview process involves 4 main stages:

  • Recruiter Call
  • Initial Call
  • Take Home Task
  • Final stage (x4 interviews) consisting of a case study, role specific, technical leadership, and values interview

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on [email protected].

What’s in it for you:

💰 £119,000 to £161,000 ➕ plus stock options + benefits

✈️ We can help you relocate to the UK

✅ We can sponsor visas

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefitshere

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

About the job

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Posted on

Job type

Full Time

Experience level

Senior
Manager

Salary

Salary: 119k-161k GBP

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Monzo

Learn more about Monzo and their company culture.

View company profile

At Monzo, we’re building a new kind of bank. One that lives on your smartphone and built for the way you live today. By solving your problems, treating you fairly and being totally transparent, we believe we can make banking better.

We’re building the best bank in the world

A bank you'd be proud to use - and that means bringing together a talented team with diverse experiences, backgrounds and skills.

We believe there should be an alternative to the banking of the past: we're focused on solving problems, rather than selling financial products, making your financial life simpler, and giving you complete control from your smartphone.

Internally, we encourage an open, collaborative, inclusive working environment. We contribute to open source software, and we continually engage with our wonderful community. We’re hiring talented, creative problem-solvers to help us build the bank of the future. Join us!

We’re a growing, fast-paced team based in the heart of East London

Less than 5 minutes walk from Liverpool Street, we’re a team of just over 1600 people building a bank. We're taking care of everything from regulation, to app development, to card distribution, and more.

Employee benefits

Learn about the employee benefits and perks provided at Monzo.

View benefits

Life insurance

Life insurance from Unum

Share options

The option to buy shares in Monzo at a later date

Wellness benefits

Discounted subscription to the meditation app Headspace (£15 a year)

Flexible working hours

We trust you to work enough hours to do your job well, at times that suit you and your team

View Monzo's employee benefits
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Monzo

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Monzo hiring Senior Credit Manager, Business Borrowing • Remote (Work from Home) | Himalayas