Technical Billing Analyst - IntelliScript

What We Do

Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance clients. We’re a business unit within Milliman, Inc., a respected consultancy with offices around the world.

Candidates who have their pick of jobs are drawn to IntelliScript’s entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we’ve shown sustained growth that ensures you’ll have room to grow your skillset, responsibilities, and career.

Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our LinkedIn page for a closer look at our company, and learn more about our cultural values here.

What this position entails

Milliman IntelliScript’s suite of products enables our underwriting clients to make better strategic decisions, by generating comprehensive, customized reports that reduce the time needed for population risk analysis. We are committed to flexibility in meeting each client’s needs. We invite you to bring your eagle eye for detail and team-oriented work style to join in our success for the long term.

The Operations team counts on the Technical Billing Analysts to ensure that our complex billing process results in accurate invoices for our clients and vendors. This is no small feat in a department that also touches contracting, account set-up, training, client audits, compliance and credit reporting. Our team will rely on your dedication to catching “little things that make a big difference,” which will stem from your ability to navigate the intricacies of both Excel and SQL.

What you’ll be doing

• Ensure that changes (such as price increases, tiered fee structures or new product contracts) are made accurately in proprietary billing software
• Perform complex tasks in Excel: write formulas, nested “if” statements, v-lookup, pivot tables, macros, analytics, linking of documents
• Modify and run SQL queries, download data, make adjustments as needed, and submit for peer review
• Creating and maintaining process documentation
• Determine reporting needs, support data reconciliation
• Creating and modifying PDF documents
• Cross-check data to ensure accuracy
• Interact daily with all internal departments (sales, accounting, operations, IT, project managers)
• Email and phone communication with clients and vendors

What we need

• 2+ or more years of relevant professional experience
• Bachelor’s degree in Mathematics, Statistics, Data Analytics, Computer Science, Information Systems or related field
• Strong technical, analytical and problem-solving skills
• Intermediate experience with Excel
• Excellent verbal and written communication skills across all organizational levels, able to convey results in written reports and presentations in a clear and concise manner
• Solid documentation skills
• Comfortable performing routine work without sacrificing accuracy
• Demonstrated ability to quickly learn new concepts and software

What you bring to the table

• Proactive and positive approach to solving problems
• Demonstrated “let’s find a way to do it” attitude – no task is too big or too small
• Detail oriented and organized
• Willing to take on new tasks over time
• Loves to learn, takes every opportunity they’re given to develop knowledge and skills
• Adapts to an established process, able to move projects along in a timeframe
• Works well independently and within the team structure
• Resourceful, naturally curious
• Takes ownership for own performance
• Committed to meeting deadlines
• Projects maturity and professionalism
• Strives to identify and solve problems, and offers or suggests effective solutions

Wish List

• Experience in software, financial services, actuarial science and/or insurance underwriting industry
• Past experience working in a HIPAA/PHI/PCI compliant environment
• Experience working with PowerBI and SQL

Location

he expected application deadline for this job is May 31, 2024. This position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI and travel to client sites, industry conferences, etc.

The salary range for this position is $54,000 - $106,000 depending on a combination of factors, including but not limited to education, relevant work experience, qualifications, certifications, location, etc. In addition, we offer a significant performance-based bonus plan, profit sharing, and generous benefits.

Milliman Benefits (Full time U.S. positions only)

At Milliman, we focus on creating an environment that recognizes – and meets – the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:

• Medical, dental and vision coverage for employees and their dependents, including domestic partners
• A 401(k) plan with matching program, and profit sharing contribution
• Employee Assistance Program (EAP)
• A discretionary bonus program
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
• A minimum of 8 paid holidays
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage

• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.