Retail Program Manager (Omnichannel)

Creative X is a global agency that drives the creative vision for our brands and how they are perceived in the world. We develop the vision for next-generation creative advertising, consumer brand content and experiences for Meta, Facebook, Instagram, WhatsApp and our hardware products. Our vision is fearless creativity that shapes the future of connection. With some of the industry’s best talent on our team, we create beautiful work that has a purpose.

Requirements

• Build and maintain effective partnerships with Sales Integrated Marketers, International Marketers, Channel Leads, Product Marketing Managers, internal creative teams, and external agencies
• Serve as the Retail marketing and creative operations subject matter expert, consulting with Program Managers and Producers across the organization
• Partner with Creative Leads to support day-to-day initiative and project execution, ensuring clarity on scope, deliverables, timelines, and ownership
• Orchestrate how creative initiatives align to the broader portfolio by evaluating objectives, impact, risks, and resourcing
• Translate ambiguous requests into actionable plans; prioritize competing needs and drive decisions across multiple stakeholders
• Build, optimize, and standardize tools, systems, and workflows that improve creative production efficiency and quality
• Coordinate cross-functional teams to ensure effective communication, escalation management, and on-time delivery for marketing launches and retail programs
• Manage agency relationships for large-scale creative programs, in partnership with Creative and Physical Merchandising partners
• Own intake and end-to-end workflow management for inbound/outbound projects, including budgets, approvals, procurement/sourcing requirements, and vendor engagement
• Ensure deliverables meet Meta brand standards by partnering with Design, Legal, and Product stakeholders; proactively remove blockers and drive progress to results

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance