Automation Engineer II

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

You will:

• You will be responsible for ensuring the highest standards of quality assurance automation for our most central and high-traffic UI group, critical to our operations.
• Design and implement automation systems for various software applications, enhancing efficiency and reducing manual intervention
• Develop and maintain advanced automation frameworks that support new or enhanced features across different software environments
• Create and manage detailed automation strategies and scripts, using your knowledge of open-source tools
• Spearhead the automation of processes and tasks across multiple platforms and technologies to improve deployment cycles and product quality
• Work closely with development teams to integrate automation processes seamlessly into the development lifecycle
• Diagnose issues and refine automation systems to ensure robustness and scalability
• Develop expertise in continuous integration and continuous delivery (CI/CD) systems and advocate for best practices in automation across the team
• Stay abreast of emerging automation tools, strategies, and best practices

Some of the technologies we're using:

• Automation tools: Cypress, Nightwatch, Selenium
• CI/CD: GitLab
• Programming Languages: Java, JavaScript, TypeScript
• Frameworks: Spring, Spring Boot
• Microservices, event-driven architecture
• GCP, AWS, and On-Premises infrastructure (Hybrid)
• Vault, OAuth2.0 Provider, and much more

You have:

• 4+ years of experience in automation engineering or related fields.
• Proven expertise in designing, developing, and maintaining automation frameworks and systems.
• Strong programming skills, particularly in Java and JavaScript.
• Experience with CI/CD methodologies and tools, with a focus on automation best practices.
• In-depth understanding of distributed systems and microservices architecture.
• Experience in developing and executing automation scripts to enhance system performance and resilience.
• A solid understanding of cloud infrastructure, preferably GCP and AWS.
• Ability to work collaboratively in an Agile/Scrum environment.

Benefits:

• Time away: Vacation, public holidays and care days.
• Financial: Pension, deferred pension and ESPP.
• Family: Parental leave.
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Additional: Exclusive perks and discounts.

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.