We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are an entrepreneurial team, passionate about shaping the future of shopping. The TikTok Shop LATAM operation team aims to deliver high quality products together with a unique customer experience via TikTok.
Requirements
- Take ownership of business development by leading lead mining, conducting in-depth lead validation, and executing strategic seller outreach to drive pipeline growth.
- Conduct analysis of the seller onboarding funnel, identify bottlenecks through data-driven insights, and formulate actionable optimization strategies to improve conversion rates.
- Deeply engage in the design and delivery of seller training programs and support initiatives, including developing campaign frameworks, curating webinar content, and providing personalized guidance to enhance seller performance.
- Plan and execute operational strategies, content roadmaps, and growth initiatives for assigned seller segments, aligning with business objectives to drive scale and engagement.
- Act as a key liaison in meetings with partners, contribute to strategic discussions, and lead cross-team communication to ensure alignment on goals and seamless execution of collaborative projects.
- Analyze and interpret store performance data to identify gaps and opportunities, provide actionable recommendations, and support measurable results.
- Support the development of strategies to grow store sales and identify key actions to improve results.
Benefits
- Professional real-world experience
- Practical skills through on-the-job learning
- Opportunity to develop a deeper understanding of career interests
